Claria Tomczak
Rhodes
Summary
Detail-oriented Patient Registration Representative with expertise in patient information verification and insurance processing. Proven track record of maintaining data accuracy and confidentiality while delivering exceptional customer service.
Overview
21
21
years of professional experience
Work History
Patient Registration Representative
My Michigan Health
Midland
01.2005 - Current
- Collected and verified patient information for insurance processing.
- Facilitated effective communication between patients and healthcare providers to ensure clarity and understanding.
- Assisted patients with service and insurance inquiries to navigate healthcare processes.
- Collected patient demographic information and verified insurance coverage.
- Trained new staff on patient registration protocols and systems usage.
- Updated patient information in database regularly to ensure accuracy of records.
- Entered patient data into electronic medical record system accurately and efficiently.
- Verified insurance eligibility through online portals or by phone calls.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Processed payments for services rendered in a timely manner.
- Worked collaboratively with other departments within the organization to ensure seamless operations.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Education
High School Diploma -
Western High School
Auburn, MI 06-1983
Skills
- Patient verification
- Electronic medical records
- Insurance processing
- Registration systems
- Data entry accuracy
- Customer service
Timeline
Patient Registration Representative
My Michigan Health
01.2005 - Current
High School Diploma -
Western High School