Mirsades Banda
Gonzales,TX
Summary
Skilled Patient Registration Representative with significant experience in healthcare settings. Demonstrated ability to accurately collect and record patient information, schedule appointments, and coordinate insurance verification. Known for strong interpersonal skills, efficiency, and capacity to maintain patient confidentiality. Successfully improved overall patient satisfaction through effective communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Patient Registration Representative
Gonzales Healthcare Systems
Gonzales, Tx
08.2021 - Current
- Registered patients in electronic health record systems, ensuring accuracy in data entry and compliance with privacy regulations.
- Registered patients in electronic health record systems, ensuring accuracy in data entry and compliance with privacy regulations.
- Answered a high volume of calls, addressing diverse patient inquiries regarding services and insurance coverage.
- Provided direct care to patients, addressing their concerns and ensuring satisfaction with the registration process.
- Answered a high volume of calls, addressing diverse patient inquiries regarding services and insurance coverage.
Customer Service Cashier
HEB Grocery Store
Gonzales
05.2017 - 08.2021
- Handled cash, credit, and gift card transactions accurately.
- Processed customer transactions efficiently at checkout stations.
- Greeted customers and provided friendly customer service.
- Assisted customers with product inquiries and recommendations.
- Resolved customer complaints with professionalism and care.
- Maintained cleanliness and organization of checkout areas.
- Collaborated with team members to ensure smooth operations.
Education
GED
Gonzales, Tx Skills
Detail-oriented Patient Registration Representative experienced in healthcare environments Expert in collecting and recording patient information, scheduling appointments, and coordinating insurance verification Enhanced patient satisfaction through effective communication and problem-solving
Detail-oriented Patient Registration Representative experienced in healthcare environments Expert in collecting and recording patient information, scheduling appointments, and coordinating insurance verification Enhanced patient satisfaction through effective communication and problem-solving
References
References available upon request.
Timeline
Patient Registration Representative
Gonzales Healthcare Systems
08.2021 - Current
Customer Service Cashier
HEB Grocery Store
05.2017 - 08.2021
GED