Summary
Overview
Work History
Skills
References
Timeline
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Claribel Garcia

Bakersfield,CA

Summary

Dynamic and results-driven professional with extensive experience at Carl's Jr., excelling in staff training and inventory management. Proven track record of enhancing operational efficiency and customer satisfaction through effective problem-solving and conflict resolution. Adept at implementing safety compliance measures and fostering team development to achieve business goals. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.

Overview

14
14
years of professional experience

Work History

Shift Manager

Blaze Pizza
Bakersfield, California
02.2023 - 02.2024
  • Supervised daily operations and ensured compliance with company policies.
  • Trained new employees on safety protocols and operational procedures.
  • Managed inventory levels and conducted regular stock audits to ensure accuracy.
  • Implemented process improvements to enhance productivity in daily tasks.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Maintained cleanliness and organization of work area.

Assistant Manager

Panini Cabob
Bakersfield, California
02.2020 - 02.2023
  • Assisted in managing daily operations and staff scheduling for smooth service delivery.
  • Monitored inventory levels and ordered supplies to maintain optimal stock availability.
  • Implemented standard operating procedures to ensure compliance with health regulations.
  • Collaborated with the kitchen team to streamline food preparation processes and quality control.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

General Manager

Carl's Jr
Oxnard, California
02.2010 - 02.2020
  • Managed daily operations of fast-food restaurant to ensure efficient service.
  • Oversaw staff training programs to enhance team performance and customer service.
  • Developed and implemented marketing strategies to promote menu items effectively.
  • Ensured compliance with health and safety regulations across all restaurant operations.
  • Coordinated inventory management to maintain adequate stock levels and reduce waste.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Analyzed sales data to identify trends and improve operational efficiency.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.

Skills

  • Staff training
  • Inventory management
  • Safety compliance
  • Cash handling
  • Process improvement
  • Customer service
  • Conflict resolution
  • Problem solving
  • Communication skills
  • Team development
  • Inventory control
  • Verbal and written communication
  • Scheduling expertise
  • Team building
  • Employee training
  • Accurate money handling
  • Quality assurance

References

References available upon request.

Timeline

Shift Manager

Blaze Pizza
02.2023 - 02.2024

Assistant Manager

Panini Cabob
02.2020 - 02.2023

General Manager

Carl's Jr
02.2010 - 02.2020

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Claribel Garcia