Claribel Santos

• Facilitated communication between healthcare providers and patients to enhance care delivery.
• Scheduled appointments and managed calendars to optimize clinic workflow and patient access.
• Documented patient interactions accurately in electronic health record systems to ensure compliance.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Contributed to clean and safe clinic environment by adhering to sanitation protocols.
• Conducted routine laboratory tests and processed specimens with attention to detail and accuracy.

note: connivas care solutions and Cac medical center are the same companies the companies was sold and new owners change the name from cac to connivas .

-Duties and responsibilities

- As a registered medical assistant and my years of experience i worked with many deferent's specialists for example : dermatology , gynecology ,orthopedic ,podiatric,pediatric my main duties was to assisted doctors on their daily duties and with patient needs .

• Supported physicians during examinations, providing necessary instruments and maintaining sterile environments.
• Administered vaccinations and performed routine lab tests, adhering to safety protocols and guidelines.
• Educated patients on healthcare procedures, enhancing understanding of treatment plans and follow-up care.
• Managed appointment scheduling and coordinated patient flow to optimize office efficiency.
• Collected patient histories and vital signs, contributing to thorough medical assessments and care planning.
• Collaborated with healthcare team members to improve patient care processes and overall service delivery.
• Sanitized, restocked, and organized exam rooms and medical equipment.

• Duties and Responsibilities:
• - Draw blood
• - Assist with daily patient flow in areas as needed
• - Switchboard operator answering phone in an appropriate and professional way.
• - Perform ancillary services such as: EKG, Spirometry, Pulse Oximetry, Holter Monitor, accucheck
• - Transport patients to other departments by means of wheelchair or stretcher
• - Enter Laboratory orders via E-Lab official site for Lab corp
• - Contact pharmacy for new prescription or prescription refills
• - Assist physician with examination as required
• - Complete all patient information on all forms given by physician
• - Input patient information in ecw
• - Make follow up appointments and arrange transportation
• - Review medical records and follow up obtaining results prior to patient's appointment
• - Obtain specimens in appropriate containers and labels correctly
• - Clean and sterilize instruments after treatment
• - Call patients with test results as directed by physicians
• - Give patient physical therapy as directed by physicians.
• - Give patient injection under nurse supervision.
• -Hedis project coordinator/ laboratory receptionist
• Duties and responsibilities:
• - HEDIS PROJECT COORDINATOR/RECEPTIONIEST part of my job is to greed patient as they arrived the center by directed them to the correct department.
• - At this time I am in the lab department where I am the one who introduced all order in lab corp via web, as a lab receptionist I have to know most of the ICD-9 codes as well as all test code.
• - I also cover the switchboard operator for one hour everyday answering the phone in a professional way.
• - I set patient appointment and transport and call patient to confirm their app.
• - I work with EMR THRU ECW we are paper less company.
• - I been the HEDIS Campion at CAC North Miami Beach for about 6 months I was recognized with a start award by Humana for outstanding contribution to Humana's success.

• Duties and Responsibilities:
• - Citrus inspector
• - Diagnose plants of citrus with canker citric
• - Customer Service
• - Notify plant owner of diagnosis and preside with elimination of the infection.