Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarice Maddox

Rockford,IL

Summary

I am a caregiver that has a heart full of empathy and positivity. I believe in creating healthy environments to nurture and thrive for both clients and workers. I am a creator of solutions to any issues that may arise on a daily basis. I am a firm believer of building trusting rapport with clients and their families and my peers. I am an advocate for my clients I serve and team members. I am a trainer and student when it comes to learning in different environments. I can adapt as needed to changing policies and procedures that are in the best interest of everyone it affects. I am flexible with my time to give support to the goals of the company.

Overview

16
16
years of professional experience

Work History

Team Leader/Direct Service Provider

Milestone Inc
05.2009 - 05.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained clean, safe, and well-organized patient environment/home.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Assisted disabled clients to support independence and well-being.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented vitals, behaviors, and medications in client medical records.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supported clients in achieving personal goals through skill-building activities, encouragement, and guidance.
  • Provided compassionate support during difficult times, fostering trust and establishing strong relationships with clients.
  • Developed strong rapport with families involved in the case planning process.
  • Adhered to confidentiality guidelines and HIPAA regulations while managing sensitive client information.
  • Coordinated with healthcare professionals such as doctors, therapists, or pharmacists to ensure optimal management of medical conditions or treatments for clients under my care.
  • Improved client wellbeing by implementing appropriate interventions based on assessments and observations.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Administered medications to residents and implemented medication programs

Education

Associate of Applied Science - Medical Assistant

Rockford Career College
Rockford, IL
01-2012

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • People management
  • Team supervision
  • Staff training
  • Leading team meetings
  • Relationship building
  • Overseeing daily activities
  • Daily workflow improvement
  • Cash handling
  • Flexible schedule
  • Documentation and reporting

Timeline

Team Leader/Direct Service Provider

Milestone Inc
05.2009 - 05.2025

Associate of Applied Science - Medical Assistant

Rockford Career College

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