Dedicated medical and administrative professional with expertise in claims processing, patient care, and billing. Proven ability to manage multiple tasks in fast-paced environments while ensuring quality care and compliance with confidentiality standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical & Administrative Assistant
The Charles Pharmacy & Surgical
07.2018 - 08.2025
Distributed Type I diabetic insulin pumps and CGM supplies from Medtronic, Dexcom, Tandem, and OmniPod; performed medical billing and coding using DME software and BrightTree; processed prior authorizations for diabetic CPT codes to ensure timely approval and shipment of supplies.
Posted and reviewed insurance claims, ensuring proper billing and payment from major marketplace insurances and NYS Medicaid while confirming all deductibles and out-of-pocket costs were met.
Managed multiple phone lines to facilitate efficient patient intake and ensure timely service.
Clinical Research Coordinator
Medex Healthcare Research, Inc.
New York
06.2017 - 07.2018
Coordinated activities for various clinical research trials including OA hip & knee, diabetes types 1 and 2, COPD exacerbation, chronic lower back pain, gout, constipation-predominant irritable bowel syndrome (IBS-C), and statin intolerance in high cholesterol patients.
Tracked regulatory documents, IRB submissions, ICFs, medical records, and daily data entries while scheduling and confirming appointments, ensuring compliance with subject screening eligibility requirements across multiple EMR systems.
Executed clinical tasks such as taking vitals, conducting ECGs, collecting daily lab venipuncture samples, and processing lab specimens.
Managed clinical and administrative supplies on site, stocked lab kits, and processed investigational products by verifying drug shipments in the IVRS system.
Radiology Tech Assistant / Patient Service Representative
Lenox Hill Radiology
New York
01.2013 - 06.2017
As a Tech assistant, I screened all patients ensuring they are safe to go into the scanning room, preparation before any exam, administered the patients certain drink preps for CT and MR.
Knowledgeable in MR breast biopsies, stereotactic biopsies, Ultrasound guided core biopsies, CT guided biopsies while working with ATEC Biopsy unit.
Assured all needed supplies were sterile and ready to use, set up the biopsy tray w/ utensils, Epinephrine/Lidocaine, sterile gauze, biopsy introducers by ATEC, saline, positioning the patients for the biopsy, etc. Process the specimen for the lab pick up
As an MRI Tech Assistant, I’ve worked with a Philips 1.5 Tesla, GE 1.5 Tesla and Siemens 1.5 and 3 Tesla.
Performed front desk duties working on ERAD RIS System, Medinformatix System, worked on a multi phone line system, registered patients ensuring all registration and scheduling tasks were completed medical records, reporting, and importing films and/or CDs.
Organized and delivered supplies to technologists' rooms each week.
Maintained gown rooms, emptied gown bags for patient changing areas, and arranged biohazard sharps containers for timely pick up.
Education
Medical Assistant Program -
Sanford Brown
New York
10-2012
High School Diploma -
Belmont Prepatory
Bronx
06-2010
Skills
EMR management
Claims processing
Healthcare billing
Insurance claims handling
Clinical documentation
Medical terminology proficiency
Patient confidentiality
Appointment scheduling
Lab specimen handling
Medical office equipment usage
Data entry efficiency
Time management
References
Available upon request.
Certification
HIPAA & OSHA CERTIFIED
Timeline
Medical & Administrative Assistant
The Charles Pharmacy & Surgical
07.2018 - 08.2025
Clinical Research Coordinator
Medex Healthcare Research, Inc.
06.2017 - 07.2018
Radiology Tech Assistant / Patient Service Representative