Clarinda Hernandez
San Bernardino,CA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer/Team Lead
Kohls EFC2
10.2020 - Current
- Observed video surveillance systems for prompt emergency response.
- Completed incident reports and activity logs for accurate, current records.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Train peers and promote positive communication for successful learning
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
Customer Service Representative
Goodwins
06.2022 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized work environment
Material Handler
Burlington Coat Factory Warehouse
09.2017 - 11.2019
- Packed items into appropriate containers for shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Sorted materials for scanning to meet production goals.
Education
High School Diploma -
Central High School
Barstow, CA2007
Skills
- Theft Prevention
- Customer Service
- Computer Literacy
- Adaptability
- Production Monitoring
- Quality Control
- Complex Problem-Solving
- Cross-functional Collaboration
- Time Management
- Leadership Abilities
Certification
Equipment operator
Additional Information
- WM (Warehouse management trained)
- RF device
- Google Suite
- Uber Frieght
Timeline
Customer Service Representative
Goodwins
06.2022 - 11.2022
Loss Prevention Officer/Team Lead
Kohls EFC2
10.2020 - Current
Material Handler
Burlington Coat Factory Warehouse
09.2017 - 11.2019
High School Diploma -
Central High School
Equipment operator
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