Highly organized and versatile administrative and operations professional with extensive experience supporting construction, paving, logistics, accounting, warehouse, and office operations. Experienced in coordinating projects, managing permits and contracts, communicating with clients, vendors, municipalities, and field personnel, processing invoices, and maintaining accurate documentation. Proficient in QuickBooks, Microsoft Excel, Microsoft Office, Sage, and other business software. Recognized for strong communication, attention to detail, multitasking, problem-solving, and managing multiple priorities in fast-paced environments. Seeking a higher-level position in construction administration, project coordination, operations, or office management.
Overview
1
1
Certification
20
20
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
NVN Paving
New Jersey
06.2024 - Current
Coordinate communication between clients, vendors, field personnel, municipalities, and office staff to support project operations.
Provide administrative and operational support for paving and construction projects from scheduling through completion.
Handle permit-related processes and communicate with municipalities regarding project requirements and documentation.
Prepare and distribute contracts and warranty documentation to clients and relevant parties.
Maintain accurate project records, documentation, schedules, correspondence, and administrative files.
Use Microsoft Excel to organize, track, and maintain project and office information.
Use QuickBooks to support financial and administrative operations.
Answer and manage incoming phone calls and emails while providing professional customer service.
Coordinate project information between office personnel and field teams to help maintain efficient workflow.
Construction Coordinator
Everclear Pools and Spas
Paterson, NJ
04.2022 - 06.2024
Review contracts and construction documentation to ensure project requirements are properly addressed.
Prepare and submit permit jackets and related documentation.
Order steel kits and coordinate materials required for construction projects.
Maintain communication with clients throughout the project lifecycle, from initiation through completion.
Coordinate with vendors regarding materials, project requirements, and scheduling.
Prepare and process customer invoicing.
Support construction project coordination, documentation, and administrative requirements.
Coordinated project schedules to ensure timely completion of pool installations.
Managed communication between clients and contractors for project clarity.
Organized site visits to assess project progress and compliance with safety standards.
Assisted in ordering materials and supplies for construction projects.
Maintained project documentation, including contracts and change orders.
Facilitated weekly meetings to review project updates and address concerns.
Supported the training of new team members in safety protocols and procedures.
Collaborated with vendors to secure necessary equipment and services for projects.
Responded promptly to requests from clients concerning changes in scope or schedule due to unforeseen circumstances.
Reviewed plans and specifications for accuracy prior to ordering materials or scheduling contractors.
Conducted site visits to monitor progress of work performed by subcontractors.
Organized and maintained project documents, drawings, specifications and reports.
Investigated discrepancies between actual field conditions versus plans and specs; worked closely with designers and estimators to resolve issues.
Facilitated communication between architects, engineers, inspectors and other professionals involved in the project.
Coordinated and scheduled subcontractors to ensure completion of construction projects on time.
Provided support services such as obtaining permits from local agencies when necessary.
Prepared Requests for Information forms for clarification of design intent or specification requirements.
Ensured compliance with all local building codes, ordinances and regulations pertaining to construction activities.
Monitored progress payments to vendors and subcontractors ensuring timely payment according to contract terms.
Managed daily operations of construction sites including safety inspections, material deliveries and quality control.
Administrative Assistant
Jetline Products/Pool Corp
Paterson, New Jersey
02.2018 - 03.2022
Managed scheduling and coordination of appointments and meetings for team members.
Assisted in maintaining accurate records and filing systems for project documentation.
Provided support in preparing reports and presentations for client meetings.
Communicated with clients and vendors to address inquiries and resolve issues promptly.
Organized company events and activities to foster team collaboration and engagement.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Managed database systems containing customer contact information.
Scheduled appointments between clients and customers and internal staff members.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Processed invoices for payment using accounting software applications.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
WAREHOUSE SUPERVISOR
Disposable Hygiene / Anthem United States of Beauty
Carlstadt, NJ
01.2017 - 01.2018
Maintain an organized and efficient warehouse operation.
Assist the Director of Operations with establishing and implementing warehouse standards and procedures.
Direct and monitor assembly, routing, shipping, and receiving activities.
Perform quality control to ensure incoming and outgoing shipments are accurate, complete, and in proper condition.
Oversee loading operations and ensure compliance with shipping specifications.
Review daily production schedules and coordinate staging of materials and raw materials according to current BOM requirements.
Supervised daily operations of warehouse staff for efficient workflow.
Managed inventory levels to ensure product availability and accuracy.
Coordinated shipping schedules to meet customer delivery timelines.
Conducted regular inspections of warehouse equipment for maintenance needs.
Resolved staff conflicts and maintained a positive work environment.
Supervised loading and unloading of materials from incoming trucks.
Maintained and updated inventory records accurately.
Generated warehouse shipping documents, packing lists and invoices.
Addressed any problems that may arise during day-to-day operations in a timely manner.
Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Provided leadership to motivate staff members to achieve performance goals.
LOGISTICS TRAFFIC COORDINATOR
Disposable Hygiene / Anthem United States of Beauty
Carlstadt, NJ
08.2016 - 01.2017
Dispatch loads and coordinate inbound and outbound transportation.
Prepare receiving reports and shipping documentation.
Arrange inbound and outbound loads and negotiate rates with carriers.
Update and maintain inbound and outbound schedules.
Coordinated logistics for product distribution across multiple regions.
Managed inventory levels to ensure timely supply of hygiene products.
Collaborated with vendors to streamline shipping processes and improve efficiency.
Communicated with team members to resolve traffic and delivery issues promptly.
Assisted in developing scheduling strategies for optimal resource allocation.
Coordinated daily traffic operations to ensure timely delivery of materials and goods.
Managed multiple projects simultaneously while ensuring deadlines were met in a timely manner.
ACCOUNTS RECEIVABLE & PRODUCTION ACCOUNTING CLERK
Disposable Hygiene / Anthem United States of Beauty
Clifton, NJ
07.2015 - 08.2016
Prepare customer invoices and maintain accurate billing documentation.
Create domestic and international shipping paperwork and daily sales reports.
Research and process customer billing claims, chargebacks, and returns.
Maintain financial records; research, track, and resolve accounting and documentation discrepancies.
Reconcile accounts in a timely manner.
Processed invoices for timely payments and accuracy verification.
Maintained financial records using accounting software and spreadsheets.
Assisted in preparing monthly financial reports for management review.
Reconciled bank statements against company ledgers regularly.
Managed vendor communications regarding payment inquiries and discrepancies.
Supported audits by organizing documentation and providing necessary information.
Collaborated with team members to streamline bookkeeping processes effectively.
Updated customer accounts and resolved billing issues promptly.
Processed invoices, payments, and statements in a timely manner.
Processed both outgoing and incoming payments and invoices.
RECEPTIONIST / PERSONAL ASSISTANT
Disposable Hygiene / Anthem United States of Beauty
Clifton, NJ
02.2014 - 07.2015
Provided administrative support to the company President.
Managed incoming calls and emails, calendars, meetings, and visitors.
Arranged business travel, hotels, and related accommodations.
Greeted customers warmly and directed them to appropriate services.
Managed phone calls and routed inquiries to relevant departments.
Scheduled appointments using company-specific booking software.
Maintained cleanliness and organization of the reception area.
Collaborated with team members to enhance customer service experiences.
Supported administrative tasks, including filing and data entry duties.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
SALES ASSOCIATE
Macy's
Wayne, NJ
01.2012 - 01.2013
Assisted customers and supported sales-floor operations.
Handled cashier responsibilities and customer transactions.
Maintained organized stock and dressing rooms and ensured assigned areas remained presentable.
HOUSEKEEPING
Microtel Inn & Suites
Ocala, FL
01.2009 - 01.2010
Cleaned and maintained guest rooms and assigned areas; restocked rooms and supplies.
Maintained clean and presentable grounds and common areas.
CASHIER
Zaxby's
Ocala, FL
01.2007 - 01.2009
Handled cash register and customer transactions.
Greeted and assisted customers and maintained clean dining areas and bathrooms.
Followed sanitation and cleanliness standards.
Education
High School Diploma -
Dunnellon High School
Dunnellon, FL
Skills
Construction Administration
Project Coordination
Contract & Document Management
Permit Processing
Municipal Communication
Client & Vendor Relations
Office & Operations Administration
Invoicing & Accounts Receivable
QuickBooks
Sage
Microsoft Excel
Microsoft Office
Scheduling
Logistics
Shipping
Purchasing
Inventory Management
Construction Estimating
Blueprint Reading
Data Entry
Team Supervision
Customer Service
Bilingual: English & Spanish
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft Access
Microsoft Project
Adobe Acrobat
Google Docs
Windows
Permit processing
Financial administration
Client communication
Scheduling optimization
Document organization
Team leadership
Time management
Problem resolution
Attention to detail
Customer service
Data entry documentation
Prioritizing patients
Bookkeeping
Certification
OSHA 10
CPO
Notary Public, 02/01/18, Present
Driver's License
Additional Information
Authorized to work in the United States for any employer.
Languages
English
Spanish
Timeline
ADMINISTRATIVE ASSISTANT
NVN Paving
06.2024 - Current
Construction Coordinator
Everclear Pools and Spas
04.2022 - 06.2024
Administrative Assistant
Jetline Products/Pool Corp
02.2018 - 03.2022
WAREHOUSE SUPERVISOR
Disposable Hygiene / Anthem United States of Beauty
01.2017 - 01.2018
LOGISTICS TRAFFIC COORDINATOR
Disposable Hygiene / Anthem United States of Beauty
08.2016 - 01.2017
ACCOUNTS RECEIVABLE & PRODUCTION ACCOUNTING CLERK
Disposable Hygiene / Anthem United States of Beauty
07.2015 - 08.2016
RECEPTIONIST / PERSONAL ASSISTANT
Disposable Hygiene / Anthem United States of Beauty
Assistant Construction Superintendent/Alternate Heavy Equipment Operator at STS construction sevicesAssistant Construction Superintendent/Alternate Heavy Equipment Operator at STS construction sevices