CLARISA CONLEY
Katy,TX
Summary
Dedicated licensed vocational nurse committed to delivering exceptional patient care through the implementation of nursing protocols that align with physician directives and established standards. Expertise includes behavioral health, pediatrics, long-term care, acute care, and drug recovery, ensuring a well-rounded approach to diverse patient needs. Extensive technical knowledge combined with excellent communication skills fosters collaboration among healthcare teams, enhancing overall care quality. Passionate about contributing to a compassionate healthcare environment that prioritizes patient well-being and safety while standardizing nursing practices to ensure compliance with administrative policies and optimize patient outcomes.
Overview
20
20
years of professional experience
Work History
LVN Pediatrics Triage Nurse
Texas Children's Pediatrics/Texas Children's Hospital
01.2023 - Current
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
- Assisted in the management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Scheduled appointments for patients not requiring emergency services but needing examination from providers and consulting directly with providers.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Streamlined the triage process by effectively prioritizing patients based on urgency and acuity of conditions.
LVN Detox/Program Nurse
The Right Step Houston
04.2022 - 12.2022
- Supported patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Facilitated infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
- Conducted intake assessments with patients and relatives to gather case history.
LVN Intake Process Supervisor/LVN Floor Nurse
Motion Picture Television Fund
03.2005 - 04.2022
- Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
- Contacted insurance carriers to obtain authorizations for services delivered to patients.
- Kept detailed documentation on all utilization reviews by using Centriq software.
- Investigated insurance policies to determine claim eligibility and processed files following instructions.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Cared for wounds, provided treatments, and assisted with procedures.
- Educated family members on proper caregiving techniques, alleviating stressors associated with caring for loved ones at home.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ01.2024
Diploma - Vocational Nursing
Concorde Career College
North Hollywood, CA11.2002
High School Diploma -
Redford High School
Detroit, MI06-2000
Skills
- Multi-tasking and prioritization
- Analytical skills
- Quality improvements
- Insurance plan verification
- EPIC EMR software
- Organizational skills
- Effective communication skills
- Mental health support
- Medical office administration
- Pediatric care
- Medical records management
- Screening and triaging
Timeline
LVN Pediatrics Triage Nurse
Texas Children's Pediatrics/Texas Children's Hospital
01.2023 - Current
LVN Detox/Program Nurse
The Right Step Houston
04.2022 - 12.2022
LVN Intake Process Supervisor/LVN Floor Nurse
Motion Picture Television Fund
03.2005 - 04.2022
Diploma - Vocational Nursing
Concorde Career College
Bachelor of Science - Health Administration
University of Phoenix
High School Diploma -
Redford High School
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