Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Accomplishments
Websites
Affiliations
Software
Volunteer Experience
Additional Information
Timeline
Hi, I’m

Clarise Burton

Concord,USA
Success isn't just about what you accomplish in your life; it's about what you inspire others to do.
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Clarise Burton

Work Preference

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Concord, CA
Open to relocation: Yes

Minimum Desired Compensation

120000/yr

Important To Me

Work-life balanceCareer advancementPersonal development programsTeam Building / Company Retreats401k matchCompany CultureHealthcare benefitsPaid time offFlexible work hours

Summary

Mission-driven human services executive with 20+ years of progressive leadership across housing, community, and behavioral health systems. Directs multi-program portfolios with full administrative, clinical, fiscal, and quality-improvement accountability — currently overseeing operations, funder compliance, and new-business development for a division with staff of up to 122 and an annual budget of $32M+. Builds high-performing teams, translates regulatory and funder requirements into operational practice, and drives measurable improvements in service quality, contract compliance, and continuous quality improvement (CQI). Recognized for cross-sector partnership development, grant and regulatory application leadership, and consumer-centered, trauma-informed, culturally responsive program design.

Overview

16
years of professional experience
1
Certification

Work History

Bay Area Community Services

Associate Director of Programs
08.2023 - 07.2026

Job overview

Report to senior leadership with full administrative and clinical direction of multiple direct-service programs, overseeing clinical, fiscal, and quality-improvement operations and leading new-program and new-business development in line with agency strategy and growth plan.

  • Direct a multi-program portfolio and serve on the Operations Group responsible for agency-wide program operations, ensuring full compliance with contracts, laws, and regulations.
    Own funder and regulatory relationships end-to-end, including grant applications, contract compliance, reporting, and presentations across all funding streams.
  • Supervise managers and supervisors, including hiring, training, and performance management, building leadership bench strength across programs.
  • Lead Continuous Quality Improvement (CQI) initiatives, partnering with program teams to design and implement systems that strengthen service delivery and outcomes.
  • Set service-delivery standards ensuring consumer-centered, needs-driven, strength-based, and culturally relevant care across all programs, and oversee referral, intake, and discharge flow to promote positive outcomes.
  • Cultivate community and cross-agency partnerships, and represent the agency in grant writing, speeches, and external presentations to advance new programs and services.

Bay Area Community Services

Program Manager
12.2021 - 08.2023

Job overview

  • Directed daily clinical, administrative, fiscal, and quality-improvement operations for direct-service programs, leading a staff of 8 and overseeing service delivery for all clients.
  • Built logistics workflows, procedures, and reporting systems that strengthened operational compliance and consistency.
  • Authored briefs, memoranda, and analytical reports for clients and leadership, and led staff performance management to sustain high productivity.

Collaborative Solutions for Communities

Re-Entry Program Manager
02.2021 - 11.2021

Job overview

  • Directed re-entry services for formerly incarcerated women, their children, and caregivers, including Healing Circles, Family Group Conferences, and child mentoring.
  • Supervised case managers, conducting file audits, professional development planning, and compliance tracking for program audits.
  • Represented the program in internal and external meetings to secure resources and services, and maintained partnerships with community agencies and providers.

Collaborative Solutions for Communities

Violence Prevention Senior Case Manager
04.2021 - 11.2021

Job overview

  • Oversaw a violence-prevention case management team engaging high-risk youth (ages 14–24) and families to reduce youth and violent crime across Washington, DC.
  • Supervised case managers in trauma-informed, strengths-based case management, including training in harm reduction and motivational interviewing.
  • Supported the Director of Community Services with program reporting and administrative operations, and provided on-call program leadership coverage.

Rape, Abuse and Incest National Network, (RAINN)

Self-Helpline Staffer
09.2019 - 02.2021

Job overview

  • Delivered crisis intervention, safety planning, and referral services to members of the military community affected by sexual assault via phone, chat, and text hotlines.

Housing Counseling Service Inc

TBRA Case Manager
10.2018 - 02.2021

Job overview

  • Delivered housing navigation and stability planning for individuals living with HIV/AIDS, advocating with landlords, housing providers, and social service agencies.

Community of Hope

Resident Monitor
12.2018 - 12.2019

Job overview

  • Served on the emergency-response team ensuring building safety and coordinating with case managers on resident services delivery.

Housing Counseling Service Inc

SSVF Case Manager
05.2016 - 10.2018

Job overview

  • Managed housing stability planning and VA/community benefits navigation for homeless veterans and families under the Supportive Services for Veteran Families program.

House of Ruth

Lead Case Manager
02.2015 - 04.2016

Job overview

  • Supervised a staff of 6 and led hiring, training, and case management operations for a transitional housing program serving homeless and abused women and children.
  • Managed program objectives, policies, grants, client referrals, and file audits while maintaining the program's largest caseload.

House of Ruth

Case Manager
10.2011 - 02.2015

Job overview

  • Provided case management, trauma-informed counseling, and crisis intervention for women and children in transitional housing, coordinating services across community partners.

Big Brothers Big Sisters of Puget Sound

Match Coordinator
07.2010 - 11.2011

Job overview

  • Coordinated community- and school-based mentoring matches, applying child-safety and risk-management protocols and driving match growth and satisfaction.

Education

Institute For Nonprofit Practice
San Francisco, CA

Nonprofit Leadership (Core Certificate Program) from Organizational Leadership
04-2026

Capital Graduate School (Lancaster Bible College)
Greenbelt, MD

Master of Arts from Clinical Mental Health Counseling
08-2019

Wilberforce University
Wilberforce, OH

Bachelor of Arts from Vocal Performance
05-2009

Skills

  • Regulatory Compliance
  • Fiscal Management & Budgeting
  • Grant Writing & Reporting
  • Crisis Intervention
  • Trauma-Informed & Cognitive Behavioral Practice
  • Motivational Interviewing
  • Team & Talent Development
  • Stakeholder & Community Relations
  • Database Management
  • Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace

Certification

  • Non-Profit/Public/Organizational Management
  • Motivational Interviewing
  • Adult MHFA- Certified Adult Mental Health First Aid

Languages

English
Availability
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Accomplishments

  • Over 20 years of progressively responsible leadership in behavioral health, homelessness services, affordable housing, and community-based nonprofit organizations.
  • Successfully led multi-site programs serving individuals experiencing homelessness, mental health challenges, substance use disorders, and housing instability.
  • Directed operations across multiple county-funded and state-funded programs, ensuring contractual compliance, quality assurance, and positive client outcomes.
  • Managed a $32 million+ organizational portfolio, overseeing budgets, fiscal accountability, contract performance, and resource allocation.
  • Provided executive-level oversight and supervision for more than 120 employees, including managers, supervisors, clinicians, case managers, peer specialists, and administrative staff.
  • Built and strengthened high-performing interdisciplinary teams through coaching, mentorship, leadership development, and performance management.
  • Championed Housing First and trauma-informed service models that improved housing stability and client-centered care.
  • Developed and implemented operational systems that increased efficiency, accountability, and program effectiveness across multiple service sites.
  • Served as a trusted liaison with county behavioral health departments, city funders, housing authorities, community partners, and nonprofit stakeholders.
  • Led programs through complex organizational transitions, restructures, funding changes, and program closures while maintaining continuity of care and regulatory compliance.
  • Oversaw compliance with federal, state, county, and grant-funded contracts, ensuring successful monitoring and reporting requirements.
  • Utilized data analysis, HMIS reporting, and performance metrics to guide strategic decision-making and improve program outcomes.
  • Improved organizational accountability through quality improvement initiatives, documentation standards, and performance monitoring.
  • Successfully managed crisis response, risk management, and operational decision-making in high-acuity behavioral health environments.
  • Established collaborative partnerships with healthcare providers, housing providers, community organizations, and public agencies to improve client access to services.
  • Advanced equitable access to behavioral health and housing services by implementing culturally responsive and client-centered practices.
  • Mentored emerging nonprofit leaders and promoted professional development among staff and management teams.
  • Demonstrated expertise in change management by guiding teams through organizational restructuring, staffing transitions, and funding reductions.
  • Played a key leadership role in strategic planning, program development, staffing models, and operational improvement initiatives.
  • Consistently balanced mission-driven leadership with strong fiscal stewardship and operational excellence.
  • Earned a reputation for building collaborative relationships across departments, funders, community partners, and executive leadership.
  • Successfully represented organizations in meetings with government agencies, community collaboratives, and stakeholder groups.
  • Completed the Institute for Nonprofit Practice Core Certificate Program, further strengthening executive leadership, governance, and nonprofit management expertise.
  • Earned a Master's degree in Clinical Mental Health Counseling, combining clinical knowledge with executive operational leadership.
  • Recognized by colleagues and peers for compassionate leadership, integrity, collaboration, and the ability to build trust across diverse teams.
  • Maintained a strong focus on improving outcomes for underserved communities while advancing organizational sustainability and long-term impact.

Affiliations

  • Institute for Nonprofit Practice
  • EveryOne Home
  • Alameda County Behavioral Health Care Department

Software

Microsoft Word

Microsoft Excel

Powerpoint

Microsoft Publisher

Homeless Management Information System (HMIS)

Volunteer Experience

Standards, Compliance, and Funding Committee- Voting Member

EveryOne Home

06/2026-Present

The purpose of the CoC Standards, Compliance, and Funding Committee will be to support preparation of applications for CoC funding and support the Leadership Board in fulfilling its obligations as outlined in the HUD’s CoC Program Interim Rule at 24 CFR 578.8

Alameda County African American Wellness Hub Advisory Committee Member

Alameda County Behavioral Health Care Department

10/2025-03/2026

The African American Wellness Hub Advisory Committee served as a time-limited, thirteen-member body focused on ensuring the African American Wellness Hub provides culturally affirming, holistic, and community-based feedback to inform design and construction. The African American Wellness Hub Advisory Committee was established by the Alameda County Behavioral Health Department (ACBHD) to provide specific input into the development of a Hub centering on African American wellness, providing critical guidance on:
- Emphasizing cultural and community relevance
- Wellness and behavioral health services
- Strategies for outreach, collaboration, integration, access, utilization, and sustainability

 

Additional Information

Clarise Burton is a passionate and purpose-driven leader deeply committed to advancing housing, behavioral health, and supportive services for vulnerable communities. Her career has been guided by a steadfast belief in service, equity, and empowering individuals and communities to thrive.

Clarise began her professional journey in direct service as a Parks & Recreation staff member in Tacoma, Washington. She later supervised high school students in a work-study program in SeaTac before completing a fellowship serving youth and young adults experiencing homelessness in Seattle. It was through this fellowship that she developed a passion for case management and discovered the transformative impact of frontline human services.

She continued her work with youth and families as a School-Based Mentorship Coordinator with Big Brothers Big Sisters of Puget Sound, strengthening her commitment to community-centered programming and positive youth development. In 2012, driven by a desire to broaden her impact, Clarise relocated to Washington, DC, where she served diverse populations facing homelessness and systemic inequities, including survivors of domestic violence, veterans, individuals living with HIV/AIDS, people experiencing serious mental illness, justice-involved youth impacted by gang violence, and individuals returning to the community after incarceration.

Throughout her career, Clarise has developed extensive expertise in case management, clinical engagement, supervision, program administration, and organizational leadership. She earned a Master of Arts in Clinical Mental Health Counseling from Lancaster Bible College, became a Credentialed Advocate through the National Advocate Credentialing Program, and received training in Motivational Interviewing. In April 2026, she graduated from the Institute for Nonprofit Practice's Core Certificate Program, where she strengthened her executive leadership capabilities in strategic planning, nonprofit financial management, board governance, adaptive leadership, racial equity, systems thinking, organizational change, and cross-sector collaboration.

Prior to relocating to California, Clarise served as Reentry Program Manager and Violence Prevention Senior Case Manager for a nonprofit organization in Washington, DC. In this leadership role, she supervised multidisciplinary teams, managed complex grant-funded programs, oversaw budgets, strengthened cross-system partnerships, coordinated clinical and community referrals, facilitated family group conferences, and supported grant development and program evaluation.

After relocating to the Bay Area to be closer to family, Clarise joined Bay Area Community Services (BACS) in December 2021, inspired by the organization's mission to end homelessness, disrupt cycles of poverty, and support recovery for individuals living with mental illness. She began as a Program Manager, where she strengthened her expertise in program operations, contract compliance, staff supervision, quality improvement, financial stewardship, crisis response, Housing First implementation, trauma-informed care, and building strong community partnerships. Her ability to improve program performance, develop staff, and lead through complexity earned her a promotion to Associate Director of Programs.

As Associate Director of Programs, Clarise provided strategic leadership across a diverse portfolio of housing, behavioral health, and supportive service programs. She oversaw multidisciplinary teams, multimillion-dollar budgets, contract and regulatory compliance, organizational change initiatives, and cross-sector partnerships while mentoring emerging leaders and driving continuous quality improvement. This role has expanded her expertise in executive leadership, organizational development, systems improvement, strategic planning, fiscal oversight, change management, performance measurement, and the alignment of operations with mission-driven outcomes.

Known for her collaborative leadership style, authenticity, and unwavering commitment to equity, Clarise believes that strong relationships are the foundation of meaningful change. She is passionate about developing high-performing teams, building sustainable systems, and creating environments where people feel supported, valued, and empowered. Her life's mission is to advance compassionate, person-centered services that help individuals heal, achieve stability, and create lasting opportunities for themselves and their communities.

Timeline

Associate Director of Programs

Bay Area Community Services
08.2023 - 07.2026

Program Manager

Bay Area Community Services
12.2021 - 08.2023

Violence Prevention Senior Case Manager

Collaborative Solutions for Communities
04.2021 - 11.2021

Re-Entry Program Manager

Collaborative Solutions for Communities
02.2021 - 11.2021

Self-Helpline Staffer

Rape, Abuse and Incest National Network, (RAINN)
09.2019 - 02.2021

Resident Monitor

Community of Hope
12.2018 - 12.2019

TBRA Case Manager

Housing Counseling Service Inc
10.2018 - 02.2021

SSVF Case Manager

Housing Counseling Service Inc
05.2016 - 10.2018

Lead Case Manager

House of Ruth
02.2015 - 04.2016

Case Manager

House of Ruth
10.2011 - 02.2015

Match Coordinator

Big Brothers Big Sisters of Puget Sound
07.2010 - 11.2011

Institute For Nonprofit Practice

Nonprofit Leadership (Core Certificate Program) from Organizational Leadership

Capital Graduate School (Lancaster Bible College)

Master of Arts from Clinical Mental Health Counseling

Wilberforce University

Bachelor of Arts from Vocal Performance
Clarise Burton