Summary
Overview
Work History
Education
Certification
Timeline
Generic
Clarissa Pierce

Clarissa Pierce

Austin,TX

Summary

Organized and dependable part time student who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently looking for a part time position and will make a great asset to any team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Trayline

Snelling
02.2023 - 08.2023
  • Prepare patients food trays according to their diets
  • Work in fast paced environment
  • Communicate efficiently with others to make sure everything is corr
  • Do inventory of what items are needed for next meal
  • Follow strict HIPAA guidelines when dealing with patient information.

Server

The County Line
05.2022 - 01.2023
  • Greet guests as they come in and show them to their tables
  • Take drink and food orders in a timely manner
  • I learned the food and drink menu so I could answer any question asked
  • Take payments at the table from guests using Toast
  • Complete all side work that was given
  • Run food and help expo when possible
  • Help out other staff when I have extra time to make things run smoothly.

Content Moderator

TaskUs
09.2019 - 03.2022
  • Monitor different sites and filter sensitive content though proper sources
  • Maintain high integrity and social awareness to be better equipped at job
  • Adhere to company professional guidelines about privacy and protect sensitive information
  • Continuously adapt to new or last minute change
  • Exceed at daily and monthly metrics.

Customer Service Representative

TaskUs
09.2018 - 09.2019
  • Exceed client mandated KPI's (Key Performance Indicators)
  • Assisted customers with a warm and professional attitude
  • Handled emails, inbound calls, and outbound calls
  • Managed customer accounts.

Security

5 STAR EVENT SERVICES
03.2016 - 09.2018
  • Search guest coming into venue and make sure they don't have contraband
  • Maintain a calm manner even when in a hectic situation
  • Provide excellent customer service and answer any questions they may have
  • Always be aware of surroundings and alert management if something is suspicious.

Server

The Cove
08.2016 - 05.2018
  • Engage with guest and answer any questions they may have about menu or restaurant
  • Perform all opening and closing duties and ensure that all protocol was followed
  • Provide excellent customer service and help getting them to return
  • Help maintain a team environment
  • Handle cash and card payments and count drawer before and after operating
  • Manage catering parties which included setting up, break down events, interact with large group of guest and ensure event runs smoothly
  • Serve wine and beer drinks to guest

Cafe Attendant

Savours
09.2015 - 03.2016
  • Handle all cash and card payments
  • Prep all food for the day and prepare any of the made to order items
  • Take inventory of what we have and need for the next day
  • Serve food to guest in a timely manner
  • Make the different coffee, teas, and other beverages
  • Design number holders and write menu on different boards in appealing ways.

Education

High school or equivalent -

Medina Valley High School
San Antonio, TX
05.2014

Certification

  • TABC
  • Food Handler

Timeline

Trayline

Snelling
02.2023 - 08.2023

Server

The County Line
05.2022 - 01.2023

Content Moderator

TaskUs
09.2019 - 03.2022

Customer Service Representative

TaskUs
09.2018 - 09.2019

Server

The Cove
08.2016 - 05.2018

Security

5 STAR EVENT SERVICES
03.2016 - 09.2018

Cafe Attendant

Savours
09.2015 - 03.2016

High school or equivalent -

Medina Valley High School
Clarissa Pierce