CLARISSA ALESSI
Boca Raton
Overview
7
7
years of professional experience
Work History
Sales Associate
Orange Theory
Delray Beach
05.2025 - 08.2025
- Drove membership growth by promoting Orangetheory’s unique fitness model, consistently meeting or exceeding monthly sales and conversion goals.
- Provided personalized tours and consultations, effectively communicating the benefits of heart rate–based training to prospective members.
- Delivered exceptional customer service by building rapport with members, handling inquiries, and resolving concerns to foster retention and loyalty.
- Managed front desk operations including class check-ins, scheduling, merchandise sales, and studio cleanliness to ensure a seamless client experience.
- Collaborated with coaches and management to execute local marketing campaigns, community outreach events, and referral programs.
- Utilized CRM software to track leads, follow up with prospects, and maintain accurate membership records.
- Recognized by management for a high closing rate and consistently positive member feedback.
Hostess
The Boca Raton Resort and Club
Boca Raton
05.2025 - 08.2025
- Warmly greeted and seated high-volume clientele at one of South Florida’s premier luxury dining destinations, maintaining a consistently welcoming and polished demeanor.
- Managed reservations and walk-in flow using 7 Rooms, optimizing table turnover and guest satisfaction during peak service hours.
- Collaborated closely with servers, management, and kitchen staff to ensure seamless front-of-house operations and exceptional guest experiences.
- Handled VIP guest accommodations with discretion and attention to detail, upholding The Boca Raton Resort’s five-star hospitality standards.
- Anticipated guest needs and provided personalized service, enhancing customer satisfaction and encouraging repeat visits.
- Maintained detailed knowledge of daily menus, specials, and restaurant layout to assist with inquiries and special seating requests.
- Trained new host staff on service standards, guest interaction etiquette, and reservation software, contributing to a more efficient front-of-house team.
Shift Leader
Pressed Juice
Boca Raton
05.2024 - 08.2024
- Supervised daily store operations, ensuring efficient workflow, high-quality customer service, and adherence to company standards.
- Led and motivated a team of associates, providing training, guidance, and performance feedback to enhance productivity and morale.
- Managed inventory control, including stock replenishment, product rotation, and maintaining accurate records of sales and supplies.
- Delivered exceptional customer service by addressing inquiries, resolving concerns, and fostering a positive, welcoming store environment.
- Ensured store cleanliness and adherence to health and safety regulations, maintaining compliance with local and corporate guidelines.
- Monitored cash handling procedures, processed transactions, and managed registers to maintain accuracy and prevent discrepancies.
Counselor
Lifetime Athletics
Boca Raton
09.2022 - 05.2023
- Responsible for engaging with and monitoring over 50 kids per day.
- Actively used strong communication skills with co-workers and parents.
- Engaged in activities such as sports and games with different age groups.
- Provided lunch and snack time.
- Collaborated with team members to construct and implement new activities and schedules.
- Developed and maintained relationships with children and their families.
Barista
Starbucks
Boca Raton
06.2021 - 02.2022
- .Worked drive-thru, cashier duties at cafe bar, and food preparation
- Maintains a safe and healthy work environment by following organization standards and sanitation regulations.
- Prepares and sells coffee drinks such as cappuccino, cafe latte, and espresso according to recipes and methods specified.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Welcomes customers by determining their coffee needs and interests.
- Updates job knowledge by participating in educational opportunities, reading coffee, retail trade, and food service publications, and maintaining personal networks.
Gymnastics Coach
West Coast Training Center
Livermore
12.2018 - 02.2020
- Responsible for groups of children ranging from ages 3-13.
- Managed drills and fitness circuits to bolster athletes’ coordination and performance levels.
- Maintained a welcoming atmosphere with class participants while remaining professional and focused on achievement.
- Developed lesson plans and routines for individual students to meet personal goals.
- Assessed student progress using evaluation sheets and provided feedback to parents.
- Worked additional Kids Night Outs and Birthday parties.
Education
B.S. - Criminology, Information Sciences and Technology Minor
Pennsylvania State University
State College, Pennsylvania07.2025
High School Diploma -
Spanish River High School
Boca Raton, Florida05.2023
High School Diploma -
Monte Vista High School
Danville, California05.2021
Skills
- Customer Service - Experienced
- Communication Skills - Experienced
- Ability to Work Under Pressure - Experienced
- Ability to Multitask - Experienced
- Ability to Work in a Team - Experienced
- Fast Learner - Experienced
- Leadership Skills - Experienced
- Effective Team Leader - Experienced
Extracurricular Activities
Beauty in Cosmetics Club - Sep 2024 — Present
Kappa Delta Sorority - Feb 2024 — Present
Justice Association Club - Oct 2023- Present
Community Service Liberal Arts Ambassadors Club - Sep 2023 — Present
Languages
Spanish
Professional
Accomplishments
- Dean's List 2023-Present
Timeline
Sales Associate
Orange Theory
05.2025 - 08.2025
Hostess
The Boca Raton Resort and Club
05.2025 - 08.2025
Shift Leader
Pressed Juice
05.2024 - 08.2024
Counselor
Lifetime Athletics
09.2022 - 05.2023
Barista
Starbucks
06.2021 - 02.2022
Gymnastics Coach
West Coast Training Center
12.2018 - 02.2020
B.S. - Criminology, Information Sciences and Technology Minor
Pennsylvania State University
High School Diploma -
Spanish River High School
High School Diploma -
Monte Vista High School
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