Summary
Overview
Work History
Education
Skills
Timeline
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Clarissa Boyd

602 Fairhope St Apt 4206 Augusta ,GA

Summary

I'm Clarissa Boyd I was born in Syracuse, New York but raised in Augusta, GA. I'm 33 years old, very independent, and I have work experience in customer service, and I'm very computer literate.

Highly intelligent and very organized. Very skilled.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Axion Healthcare
09.2020 - 12.2020
  • 631-393-6867
  • September 20, 2020- February 25, 2021
  • Remote (Work from Home)
  • Scheduling yearly annual appointments for patients for their primary care physicians
  • Made inbound and outbound calls
  • Providing outstanding customer service to ensure patients needs are met
  • Ask health questionnaires concerning current medical status
  • Made sure they had the correct household items in their home

Client Support Specialist

AmeriSave Mortgage Corporation
02.2021 - 02.2025
  • 404-233-1717
  • February 25, 2021- February 28, 2025
  • Remote (Work from Home)
  • Manage high volume calls, emails, and text in order to enable sales staff to maintain a full line of prospects
  • Transfer interested consumers to the loan officers
  • Set appointments with consumers for the loan officers
  • Deliver excellent customer service for potential and current customers

Night Auditor / Front Desk Receptionist

Holiday Inn Express
02.2025 - Current
  • Book reservations
  • Checking guests in and out
  • Provides key cards for guests to enter rooms
  • Setup breakfast area
  • Cleaning
  • Show Hospitality
  • Answering front desk phone
  • Running the night audit to close for the AM/PM shift
  • Handle confidential information, including guest records, with high degree of concern and care
  • Anticipate guests needs and respond in a timely manner
  • Servicing guests
  • 706-922-1414
  • February 28, 2025- Present


Education

High School Diploma -

Hephzibah High School
4558 Brothersville Rd Hephzibah, GA 30815
08-2011

Skills

  • Day to day operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic
  • Providing great customer service
  • Great listener
  • Find solutions
  • Strong computer skills

Timeline

Night Auditor / Front Desk Receptionist

Holiday Inn Express
02.2025 - Current

Client Support Specialist

AmeriSave Mortgage Corporation
02.2021 - 02.2025

Customer Service Representative

Axion Healthcare
09.2020 - 12.2020

High School Diploma -

Hephzibah High School

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