Michael Hamilton
Catawba,South Carolina
Summary
Operations / Sales manager for the last 17 years.
Day to Day operations along with sales.
Customer-focused sales representative skilled in territory management and account management. Committed to delivering exceptional service and enhancing client satisfaction while driving sales through strategic relationship development.
Results-driven sales professional with proven track record in driving revenue growth and building lasting client relationships. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.
Hardworking employee enthusiastic about learning Multiple fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Operations /Outside Sales Representative
Energie Row
Charlotte, NC
09.2024 - Current
- Developed and maintained relationships with new and existing clients to drive sales growth.
- Conducted market research to identify potential leads and enhance product offerings.
- Delivered tailored presentations and product demonstrations to prospective clients.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Executed follow-up strategies for leads, increasing conversion rates through consistent communication.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Operations /Senior Sales Manager
HAZ~MAT Environmental Services
Charlotte, NC
01.2009 - 09.2024
- Led sales strategy development to enhance market penetration and client acquisition.
- Cultivated relationships with key stakeholders to drive business growth and collaboration opportunities.
- Analyzed market trends and competitor activities to refine sales approaches and improve positioning.
- Oversaw quarterly sales forecasts, aligning strategies with organizational goals for optimal results.
- Negotiated high-value contracts with clients, ensuring alignment with company standards and profitability objectives.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built relationships with customers and community to establish long-term business growth.
Education
No Degree - Engineering
Crowder College
Neosho, MO12-1987
Skills
- Day to Day operations
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Account management
- Sales closing
- Phone, email and computer skills
- Territory management
- Business development
- Customer focused-service
- Client relationship development
- Process improvement
Accomplishments
- Established a ground up customer base of over 500+ accounts for newly created division. Sales doubled every year for 10 years.
Timeline
Operations /Outside Sales Representative
Energie Row
09.2024 - Current
Operations /Senior Sales Manager
HAZ~MAT Environmental Services
01.2009 - 09.2024
No Degree - Engineering
Crowder College