Clarissa Cruz
Egg Harbor City
Summary
Skilled in memory retention and dependability, excelled at Playtech by enhancing game proficiency and fostering customer loyalty through engaging interactions. Demonstrated quick thinking and professional ethics, significantly improving patron satisfaction and repeat visits. Expert in managing high-stress situations and ensuring legal compliance, showcasing strong hand-eye coordination and ethical standards. Looking for a career change and new atmosphere.
Overview
5
5
years of professional experience
Work History
Live Dealer
Playtech
12.2024 - Current
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Table Games Dealer
Delaware Park Casino
06.2023 - 01.2024
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Table Games Dealer
Live! Casino & Hotel
02.2022 - 05.2023
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Maintained a clean and organized gaming area, ensuring guests had access to necessary supplies while also keeping the casino floor visually appealing.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
Nursing Assistant
Complete Care of Linwood
07.2020 - 04.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
Education
High School Diploma -
Hammonton High School
Hammonton, NJ06-2010
Skills
- Memory retention
- Dependability
- Strong hand-eye coordination
- Quick thinking
- Professional ethics
Timeline
Live Dealer
Playtech
12.2024 - Current
Table Games Dealer
Delaware Park Casino
06.2023 - 01.2024
Table Games Dealer
Live! Casino & Hotel
02.2022 - 05.2023
Nursing Assistant
Complete Care of Linwood
07.2020 - 04.2021
High School Diploma -
Hammonton High School
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