CLARISSA CUFF
San Antonio,TX
Summary
Dependable worker with excellent problem-solving skills and an unwavering commitment to customer service excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
16
16
years of professional experience
Work History
UberEats delivery driver
Uber
02.2021 - Current
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
Food Delivery Driver
DoorDash
06.2020 - 12.2023
- Operated vehicle safely and responsibly while adhering to traffic laws and regulations
- Developed effective communication skills with customers by providing updates on their order status and responding promptly to inquiries
- Managed customer inquiries and complaints with timeliness and professionalism
- Verified accuracy of food orders with customers upon delivery
- Provided excellent customer service and maintained a positive attitude while delivering food items to customers in a timely manner.
Occasional Babysitter
NA
06.2017 - 10.2019
- During this time, I mainly focused on family as a first time mother and would occasionally babysit for others.
Personal Banker
Wells Fargo Bank
09.2016 - 03.2017
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Bank Teller
Wells Fargo Bank
11.2011 - 09.2016
- Developed relationships with customers through timely follow-up, sound advice, and quality service
- Identified customer needs by actively listening and asking questions to determine appropriate product offerings
- Maintained knowledge of bank products, services, policies, procedures, and regulations
- Educated customers on how to use banking products, services, and other financial solutions
- Responded promptly to emails or phone calls from customers regarding account inquiries or concerns
- Helped new and existing clients open personal accounts and resolve issues related to ATM machines and online banking
- Assisted customers with loan applications and credit card requests.
Stocking Associate
Aeropostale
03.2011 - 11.2011
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Scanned, recorded and verified received inventory during regular shipments.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Sales Associate
Aeropostale
07.2008 - 03.2011
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Engaged with guests to understand and anticipate customer service needs
- Encouraged customers to make additional purchases and suggested relevant items
- Followed checklist to complete retail store opening and closing activities.
Education
High School Diploma -
Harrison Central High School
Gulfport, MS05.2009
Skills
- Product Promotion
- Quality Assurance
- GPS Navigation
- Mileage Tracking
- Order Verification
- Customer Service
- Clean Driving Record
- Time Management
- Shopping Orders
References
References available upon request
Timeline
UberEats delivery driver
Uber
02.2021 - Current
Food Delivery Driver
DoorDash
06.2020 - 12.2023
Occasional Babysitter
NA
06.2017 - 10.2019
Personal Banker
Wells Fargo Bank
09.2016 - 03.2017
Bank Teller
Wells Fargo Bank
11.2011 - 09.2016
Stocking Associate
Aeropostale
03.2011 - 11.2011
Sales Associate
Aeropostale
07.2008 - 03.2011
High School Diploma -
Harrison Central High School
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