Skilled administrative team member with in-depth understanding of dental standards, compliance requirements and operational procedures. Seeking to find a long term position with as a dental administrative professional.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Remote Executive Assistant
Dr. Jon Kaiser Remote
06.2022 - Current
Coordinates appointments, meetings and conferences
Creates spreadsheets in Microsoft Excel for record-keeping and reporting
Answers phone calls and respond to emails
Scheduled zoom meetings and sent invitations specifying time and location
QuickBooks Invoicing
Social Media Updating.
Dental Assistant/Front Desk Floater
Petersen Dental
Santa Rosa, CA
09.2019 - 06.2022
Assisted chair side during dental procedures
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment
Scheduled cleanings and dental appointments for patients using appointment software
Maintained master calendar and scheduled new appointments based on provider availability
Scheduled and confirmed appointments
Answered and directed incoming calls using multi-line telephone system
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Oral Surgery Assistant/Floater
Santa Rosa Oral Surgery
Santa Rosa , CA
08.2017 - 08.2019
Assisted oral surgeons in preparing for and executing dental procedures.
Maintained and sterilized instruments, tools, and equipment used during dental surgeries.
Tracked patient progress and updated records accordingly.
Managed patient scheduling, appointment reminders, and follow-up calls.
Lead Dental Assistant/Back Office Manager
Santa Rosa Dental Implant Center
Santa Rosa, CA
08.2007 - 09.2018
Provided chairside assistance to dentists during dental procedures.
Implemented staff scheduling procedures to provide full coverage, supporting organizational needs
Coordinated execution and improvement of daily dental office practices
Composed correspondence, reports and meeting notes
Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Dental Front Office Receptionist
Dr. JT Henley
Rohnert Park
05.2014 - 05.2016
Answered phone calls, scheduled appointments and verified patient insurance coverage.
Managed patient scheduling, appointment reminders, and follow-up calls.
Tracked patient progress and updated records accordingly.
Created customized treatment plans for patients based on individual needs.
Assisted with the preparation of documents such as medical histories, insurance forms and consent forms.
Education
Natural Science -
Santa Rosa Junior College
12.2022
High Diploma -
Colfax High School
06.2006
Skills
Detailed Communicator
Customer Service Driven
Dentrix
Treatment Planning
Patient Care Coordination
Certification
Basic Life Support/CPR 09/2023 exp 09/2025
Coronal Polish Certificate 06/2006
Dental Radiograph License 06/2006
Dental Assistant Certificate 06/2006
Timeline
Remote Executive Assistant
Dr. Jon Kaiser Remote
06.2022 - Current
Dental Assistant/Front Desk Floater
Petersen Dental
09.2019 - 06.2022
Oral Surgery Assistant/Floater
Santa Rosa Oral Surgery
08.2017 - 08.2019
Dental Front Office Receptionist
Dr. JT Henley
05.2014 - 05.2016
Lead Dental Assistant/Back Office Manager
Santa Rosa Dental Implant Center
08.2007 - 09.2018
Natural Science -
Santa Rosa Junior College
High Diploma -
Colfax High School
Basic Life Support/CPR 09/2023 exp 09/2025
Coronal Polish Certificate 06/2006
Dental Radiograph License 06/2006
Dental Assistant Certificate 06/2006
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