Clarissa Hilbert
Depew,OK
Summary
Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs.
Overview
6
6
years of professional experience
Work History
Assistant Branch Manager
True Sky Federal Credit Union
12.2023 - Current
- Build relationships with customers, displaying friendly, attentive service in all interactions
- Assisted clients by processing transactions, such as withdrawals, deposits, transfers, and loan payments
- Started as Teller Supervisor in February I moved over to the contact center assisting in phone calls working from home
- Achieved being the top call contact center agent every month
- After three months of being in the contact center I was promoted to the assistant branch manager of both Davenport and Chandler branches managing and training a team of 5 tellers while still being the top agent in phone calls each day.
Teller
BancFirst
02.2023 - 12.2023
- Achieved an excellent drawer balancing record of zero shortages or overages throughout tenure
- Build relationships with customers, displaying friendly, attentive service in all interactions
- Assisted clients by processing transactions, such as withdrawals, deposits, transfers, and loan payments.
Teller
Central Oklahoma Federal Credit Union
08.2020 - 02.2023
- Achieved an excellent drawer balancing record of zero shortages or overages throughout tenure
- Build relationships with customers, displaying friendly, attentive service in all interactions
- Assisted clients by processing transactions, such as withdrawals, deposits, transfers, and loan payments.
Assistant Preschool Teacher
Building Blocks - Absintee Tribe
10.2018 - 01.2019
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication
- Taught children foundational skills such as colors, shapes, and letters
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning
- Maintained tidy and clean classroom consistent with safety and health standards.
Education
Oklahoma City Community College
OKLAHOMA CITY, OK05.2019
Skills
- Customer Service
- Team Player
- Reliability
- Organization
- Adaptability
- ATM Balancing
- Computer Skills
- Accounting systems
- Leadership
- Banking
- Team Development
- Operations Management
Timeline
Assistant Branch Manager
True Sky Federal Credit Union
12.2023 - Current
Teller
BancFirst
02.2023 - 12.2023
Teller
Central Oklahoma Federal Credit Union
08.2020 - 02.2023
Assistant Preschool Teacher
Building Blocks - Absintee Tribe
10.2018 - 01.2019
Oklahoma City Community College
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