Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Hi, I’m
Michelle Vasconcellos
BANKER
GRESHAM,OR
Summary
Overview
15
years of professional experience
Work History
Rivermark Community Credit UnionGresham, OR
Assistant Branch Manager
04.2022 - Current
Job overview
- Supervised five branch team members and provided management with suggestions regarding performance assessments.
- Planned work schedules to maintain adequate staffing levels.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
- Reviewed applications against established parameters to determine approval, rejection or modification requirements.
- Evaluated credit application to determine risk factors and financial feasibility.
Rivermark Community Credit UnionGresham, OR
Member Solution Specialist
07.2008 - 04.2022
Job overview
- Built strong rapport with new and existing members to better serve financial needs and promote branch loyalty.
- Established connections with new members through proactive follow-up strategies.
- Promoted a diverse array of financial products by continuously acquiring new industry knowledge.
- Processed sales referrals and promoted bank services and products.
- Delivered informational sales presentations to branch teams.
- Delivered prompt, accurate and excellent customer service.
- Maintained confidentiality of bank records and client information.
- Educated customers on the variety of loan products and available credit options.
- Executed the loan origination process from start to finish
- Established new customer accounts including checking, savings, lines of credit and loans.
Education
Mt. Hood Community College
Associates of General Studies
2005
University Overview
Skills
- Cash vault audit
- Loan application advisement
- Rapport building
- Internal and External Customer satisfaction
- Financial product expertise
- Uncompromising work ethic
- Customer Service
- Multitasking and Prioritization
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Account management
- Operations management
- Audit preparation
- Banking
- Relationship building and management
Certifications
Certifications
- Financial counseling certification through FICEP
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Assistant Branch Manager
Rivermark Community Credit Union
04.2022 - Current
Member Solution Specialist
Rivermark Community Credit Union
07.2008 - 04.2022
Mt. Hood Community College
Associates of General Studies
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