Dynamic customer service professional with a proven track record at MTA Long Island Railroad, excelling in cash handling and complaint resolution. Known for fostering loyalty through exceptional interpersonal skills and proactive problem-solving, consistently exceeding sales targets while maintaining meticulous financial records. Committed to enhancing client satisfaction and safety in all interactions.
Experienced with maintaining secure school environments and managing access control. Uses effective communication and conflict-resolution techniques to ensure safety. Track record of strong observational skills and quick response in emergency situations.
Delivered exceptional customer service to enhance client satisfaction. Develop customer photography on a daily basis . As well as providing services for New York State Lottery
AED/ CPR trained
Active shooter and medical triage trained through New York City Police Department