Clarissa Rosas
Yuma,AZ
Summary
Proven team member with a track record of enhancing customer service and teamwork at Wendy's Restaurant. Fluent in Spanish, adept at problem-solving and cash handling, significantly improving transaction efficiency. Demonstrates a positive attitude and flexibility, consistently contributing to team success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Team Member
Wendys Restaurant
12.2023 - Current
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted customers in selecting merchandise best suited to needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Team Member
Dairy Queen
12.2022 - 12.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Del Taco
11.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cashier
Burger King
12.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with accuracy.
Education
High School Diploma -
Gila Ridge High School
7150 E 24th St. Yuma, AZ05-2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Workplace safety
- Complaint resolution
- FLUENT IN SPANISH
Timeline
Team Member
Wendys Restaurant
12.2023 - Current
Team Member
Dairy Queen
12.2022 - 12.2023
Team Member
Del Taco
11.2021 - 06.2022
Cashier
Burger King
12.2018 - 05.2019
High School Diploma -
Gila Ridge High School
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