Clarissa Tamez
Fort Eisenhower,GA
Summary
Customer Associate with 8 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Customer Associate
AAFES Exchange
12.2023 - Current
- Enhanced customer satisfaction by providing timely and accurate product information.
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Streamlined the checkout process for faster transactions and improved customer experience.
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
Shift Manager
AAFES Exchange
09.2021 - 09.2023
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
Food Service Worker
Aviands
10.2012 - 02.2013
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Set up and broke down food service lines quickly to maintain service flow.
Transportation Driver
Southwester Home Health
04.2009 - 11.2009
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
- Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
- Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
Cashier
7-11 Convenience Store
06.2008 - 02.2009
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Childcare Assistant
Child Care Castle
08.2007 - 02.2008
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Participated in ongoing professional development training to stay informed of best practices in early childhood education.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Education
High School Diploma -
Kirtland Central High School
Kirtland, NM05.2006
Skills
- Time Management
- Customer Service
- Transaction Processing
- Money Handling Abilities
- Multitasking
- Computer Literacy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Associate
AAFES Exchange
12.2023 - Current
Shift Manager
AAFES Exchange
09.2021 - 09.2023
Food Service Worker
Aviands
10.2012 - 02.2013
Transportation Driver
Southwester Home Health
04.2009 - 11.2009
Cashier
7-11 Convenience Store
06.2008 - 02.2009
Childcare Assistant
Child Care Castle
08.2007 - 02.2008
High School Diploma -
Kirtland Central High School
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