Clarisse Tu
San Jose,CA
Summary
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
8
8
years of professional experience
Work History
District Manager
Walgreens
09.2019 - Current
- Trained and mentored store managers, resulting in improved leadership skills and team performance.
- Collaborated with cross-functional teams to align strategies with corporate objectives, enhancing operational effectiveness.
- Facilitated staff meetings to communicate goals and updates, fostering a culture of transparency and shared best practices.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Developed strategic plans for increasing sales, reducing costs, improving operational efficiency.
Store Manager
Walgreens
03.2022 - 03.2023
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory levels and coordinated stock replenishment to meet customer demands.
- Trained and developed team members, enhancing customer service skills and driving sales.
- Implemented promotional strategies, increasing customer engagement and boosting sales.
- Monitored store performance metrics, identifying areas for improvement to optimize operations.
- Resolved customer complaints effectively, maintaining a positive shopping experience.
- Recruited and trained new employees to enhance team performance.
- Working with employers and employees on workers compensation and policies
- Documenting call outs, reprimands in company system, final warning, and terminations
- Prepared offer letters and coordinated with HR team for background checks and reference checks.
- Managed the entire recruitment process from job postings to onboarding new hires.
Project Manager
Walgreens
05.2018 - 09.2019
- Led project teams to implement new initiatives across retail operations.
- Coordinated schedules and resources for multiple ongoing projects simultaneously.
- Managed vendor relationships to ensure timely delivery of project materials.
- Built and established strong partnerships with teams, vendors and contractors.
Education
Master of Arts - Counseling Psychology
Argosy University
Orange, CABachelor of Arts - Cognitive Science
University of California Irvine
Irvine, CASkills
- Assisted teams in completing projects within set deadlines and budget constraints
- Supported effective time scheduling and prioritization of tasks
- Aided in managing staff performance and development
- Contributed to strategic planning and oversight initiatives
- Facilitated vendor relationships and negotiations
- Helped coordinate project timelines and deliverables
- Participated in identifying issues and root causes during project phases
- Supported the development of workforce strategies and talent acquisition pipelines
- Assisted in making decisions based on data analysis and insights
- Collaborated with various departments to achieve project goals
Languages
Chinese (Mandarin)
Professional Working
Timeline
Store Manager
Walgreens
03.2022 - 03.2023
District Manager
Walgreens
09.2019 - Current
Project Manager
Walgreens
05.2018 - 09.2019
Master of Arts - Counseling Psychology
Argosy University
Bachelor of Arts - Cognitive Science
University of California Irvine