Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
CLARKE JEMIMA

CLARKE JEMIMA

READING

Summary

Wish to work in any reputable organization with the aim to build a career into the future by learning on the job, to serve people around so as to achieve all needed goals. Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes. Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.

Overview

15
15
years of professional experience

Work History

Customer Assistant

Tesco Express
Reading, Berkshire
06.2023 - Current
  • Sell at the tills and attend to customers.
  • Resolved customer complaints promptly and professionally.
  • Built sustainable relationships of trust through open communication with customers.
  • Punctual at the till to attend to customers' needs.
  • Gathered customer feedback to suggest improvements for products and services.
  • Identified opportunities to upsell additional services when appropriate.
  • Adhered strictly to confidentiality guidelines when dealing with sensitive customer information.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Delivered customer support to high call load each shift.

Administrative Staff

Resurrection Power New Generation Church
Kasoa
01.2014 - 05.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Wrote reports outlining project progress and results to all 5 doctors on dusty.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Applied positive customer service approach to increase satisfaction levels.
  • Improved efficiency and productivity by acquiring new skills.

Health Care Assistant

Otoo Memorial Hospital, Winneba
Winnebs
11.2014 - 07.2018
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention which led to increased efficiency.
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement.
  • Safely escorted patients during medical appointments and hospital visits.
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
  • Administered blood tests and blood pressure checks to minimum of 50 patients daily.

Health Care Worker

Swedru Government Hospital
Swedru
01.2010 - 01.2013
  • Served meals and beverages to residents and assisted in feeding as appropriate.
  • Routinely performed enteral feeds and administered nebulised medication.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records which promoted patient's satisfaction by 10%.

Education

Some College (No Degree) - Introduction To Pharmaceutical Care

King of Kings Health Training College
Accra
2016

High School Diploma - Health Care Assistant

Kings College of Health And Business Studies
2015

National Youth Employment Programme (NYEP - Nursing

Swedru Government Hospital
Swedru
2013

Skills

  • Elderly care
  • Health assessment and monitoring
  • Home care
  • Housekeeping
  • Medication administration
  • Nursing care
  • Customer Relations
  • Complaint Handling
  • Order Processing
  • Customer Service
  • Payment Processing
  • Account Management
  • Stock management
  • Decision-Making
  • Continuous Improvement
  • Credit card payment processing
  • Attention to Detail
  • Customer service excellence

Additional Information

  • Marital Status : Married

REFERENCE

  • Fidelia Taylor.
    Senior Staff Nurse at RBH
    Tel:+44 7949 060375
  • Mr Jake Roberts
    Shift leader
    Tesco Express
    +44 7809 276726
  • Me Sepha Mujeeb
    Co-ordinator at Pharmatrust College
    Kasoa - Ghana
    Tel:+233 24 496 1079

Timeline

Customer Assistant

Tesco Express
06.2023 - Current

Health Care Assistant

Otoo Memorial Hospital, Winneba
11.2014 - 07.2018

Administrative Staff

Resurrection Power New Generation Church
01.2014 - 05.2023

Health Care Worker

Swedru Government Hospital
01.2010 - 01.2013

Some College (No Degree) - Introduction To Pharmaceutical Care

King of Kings Health Training College

High School Diploma - Health Care Assistant

Kings College of Health And Business Studies

National Youth Employment Programme (NYEP - Nursing

Swedru Government Hospital

Similar Profiles

CREATE PROFILE
CLARKE JEMIMA