Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberlyn Garcia

Los Angeles,CA

Summary

Results-driven assistant manager with a background in customer service. Possess skills in team leadership, conflict resolution, and operational efficiency. Demonstrated ability to create positive customer experiences while managing complex issues. Made significant impact by improving customer satisfaction rates and fostering team collaboration in previous roles.

Overview

5
5
years of professional experience

Work History

Assistant Manager, Customer Service

Hercules Burgers #2
Los Angeles, CA
08.2021 - Current
  • Resolved customer complaints and service issues with calm, professional communication.
  • Trained customer service staff on order accuracy and guest greetings.
  • Provided customer service and assistance to customers in resolving issues and concerns.
  • Supervised front counter and drive-thru service at Hercules Burgers #2.

Education

Certified Nursing Assistant - Nursing Assistant

Prestige Career College
Los Angeles, CA
09.2026 - 10.2026

John C Fremont High School
Los Angeles, CA

Skills

  • Conflict resolution
  • Team communication
  • Quick problem solver
  • Patient management
  • Electronic charting
  • HIPAA compliance
  • Healthcare ethics
  • Patient safety
  • Elderly care
  • Bathing assistance
  • Dressing assistance
  • Assisting with personal grooming
  • Feeding assistance expert
  • Medical terminology

Timeline

Certified Nursing Assistant - Nursing Assistant

Prestige Career College
09.2026 - 10.2026

Assistant Manager, Customer Service

Hercules Burgers #2
08.2021 - Current

John C Fremont High School
Kimberlyn Garcia