Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Bissell

White City,OR

Overview

3
3
years of professional experience

Work History

Assistant Manager, Customer Service

GP Energy
07.2022 - Current
  • Provided any and all support to management, assisting in daily operations and decision-making processes.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Created and reviewed invoices to confirm accuracy.
  • Kept accurate records to document customer and employee intractions and discussions.
  • Assisted in the hiring process, making recommendations for suitable candidates and conducting interviews as needed.

Security Officer

Invictus Protection Agency, LLC
07.2021 - 05.2022
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

Education

High School Diploma -

Joy Homeschool Connection
Medford, OR
06.2014

Skills

  • Staff training and development
  • Conflict resolution
  • Adaptability and flexibility
  • Effective communication
  • Complaint Resolution
  • Training and Mentoring
  • Customer Service
  • Continuous Improvement
  • Exceptional Telephone Etiquette
  • New Hire Training
  • Customer Relations

Timeline

Assistant Manager, Customer Service

GP Energy
07.2022 - Current

Security Officer

Invictus Protection Agency, LLC
07.2021 - 05.2022

High School Diploma -

Joy Homeschool Connection

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Alexandra Bissell