Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Hanshaw

Chipley

Summary

Resourceful Assistant Manager in Customer Service, known for high productivity and efficiency in task completion. Skilled in conflict resolution, team leadership, and performance analysis to enhance customer satisfaction. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and quality service delivery.

Overview

9
9
years of professional experience

Work History

Assistant Manager, Customer Service

Doller General
Chipley
09.2018 - 06.2026

Assisted customers with inquiries and product selection to enhance service experience.

Stocked shelves with merchandise to maximize product availability for customers.

Unloaded trucks to facilitate timely stock replenishment.

Opening and closing duties

  • Resolved customer inquiries and complaints efficiently to ensure satisfaction.
  • Supervised customer service team to enhance team performance and service quality.

Assistant Manager, Customer Service

Doller General
09.2017 - 06.2026

Education

GED
Tampa, Fl

Skills

Customer service

Stocking

  • Team leadership
  • Complaint resolution
  • Product knowledge
  • Conflict resolution

Timeline

Assistant Manager, Customer Service

Doller General
09.2018 - 06.2026

Assistant Manager, Customer Service

Doller General
09.2017 - 06.2026

GED
Shannon Hanshaw