CLARYVETT VARGAS LUGO

Assisted customers with inquiries regarding services and products.

Resolved basic issues to enhance customer satisfaction.

Supported team members during peak workloads to maintain efficiency.

Covered multiple areas as needed to ensure seamless operations.

Performed basic administrative tasks to facilitate daily functions.

• Provided front desk support during busy periods, improving workflow.

• Acquired diverse experience across multiple departments, enhancing overall store knowledge.
• Delivered customer service by assisting customers with inquiries regarding product location, pricing, and availability.

• I maintained customer satisfaction with the quick and professional handling of the product returns.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Resolved customer product complaints with empathy and professionalism. Gathered and verified customer information for tracking purposes. Prepared detailed reports and communication for senior management and clients. Managed high call volume with tact and professionalism. Analyzed call volume to identify patterns and improve efficiency.

• Administrator, Direct Sales, payroll processing, and preparing work schedules
  Staff supervision, ordering merchandise, inventory management, and recruiting
• Reference: Carlos Nieves 787-901-7811