Clasity Ocasio
Walton Correctional Institution
Crestview,FL
6
years of professional experience
Dedicated culinary professional with experience in institutional and restaurant settings. Completed culinary coursework at Northwest Florida State College and holds First Aid and CPR certification. Aims to advance into a food service leadership role, leveraging strong communication skills and a proven ability to excel in fast-paced environments.
Work History
Correctional Officer
3 Years- Documented incidents accurately for review by management and legal authorities.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company. during chow feeding.
INSURANCE BROKER ASSISTANCE REPRESENTATIVE
11 Months- Educated brokers on insurance products, improving understanding and decision-making.
- Streamlined documentation processes, ensuring timely submission of applications and claims.
- Provided exceptional customer service by responding quickly to emails, resolving issues, and anticipating client needs.
- Maintained thorough knowledge of insurance coverages, staying up-to-date on changes that could impact clients and brokers.
Bakery Associate
1 Year 1 Month- Prepared and baked a variety of bread, pastries, and cakes following established recipes.
- Maintained cleanliness and organization in bakery area to ensure compliance with health standards.
- Monitored inventory levels and restocked products to maintain optimal selection for customers.
- Operated baking equipment safely and efficiently while adhering to operational procedures.
- Implemented process improvements that reduced waste and increased production efficiency within the bakery department.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
Cook
9 Months- Prepared high-quality food items following standardized recipes and safety protocols.
- Collaborated with team members to optimize workflow and enhance service speed during peak hours.
- Assisted in training new staff on food preparation techniques and operational procedures.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
Education
No Degree - Culinary Arts
High School Diploma
Skills
Crisis management
Safety protocols
Risk assessment
Team collaboration
Resilience training
Organizational skills
Operational efficiency
Decision-making
Multitasking
Situational awareness
Stress tolerance
Interpersonal communication
Timeline
Correctional Officer
Walton Correctional Institution
08.2023 - CurrentRead More
INSURANCE BROKER ASSISTANCE REPRESENTATIVE
TTEC
09.2022 - 08.2023Read More
Bakery Associate
Publix
06.2021 - 07.2022Read More
Cook
Chic-Fil-A
06.2020 - 03.2021Read More
Northwest Florida State College
No Degree from Culinary Arts
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Crestview High School
High School Diploma
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