Summary
Overview
Work History
Education
Skills
Storageplans
Files
Storagedetails
Timeline
Generic

Clatashia Williams

Houston,TX

Summary

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Overview

17
17
years of professional experience

Work History

Phlebotomist

CSL Plasma
05.2022 - 10.2024


  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Customer Service Representative

Amazon
05.2021 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Phlebotonist

Kentucky Blood Center
12.2017 - 10.2020
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

Assembly Line Production Worker

Schneider Electric
09.2012 - 10.2016
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Dispatcher

UPS Freight
11.2007 - 09.2012
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Education

Graduate Certificate - Certified Clinical Medical Assistant

Ky Healthcare Training
Lexington, KY
08-2022

Graduate Certificate - Certified Nursing Aide

Bluegrass Nurse Aids And Training Center
Lexington, KY
11-2009

GED -

Kentucky Technical College
Lexington, KY
01-2001

Skills

  • Venipuncture
  • Order of draw
  • Specimen handling
  • Sample and specimen collection

Storageplans

  • Basic, 100 GB, $1.99, 1 month
  • Standard, 200 GB, $2.99, 1 month
  • Premium, 2 TB, $9.99, 1 month

Files

  • 20180810_185129.jpg, 2.82 MB, 10/24/18
  • 20180810_193937.jpg, 2.46 MB, 10/24/18
  • 20190503_124732.jpg, 2.21 MB, 05/03/19
  • 20181006_154959.jpg, 1.77 MB, 10/24/18
  • Snapchat-2095936967.jpg, 1.04 MB, 10/24/18
  • Snapchat-1512255684.jpg, 856.9 KB, 10/24/18
  • Snapchat-805968453.jpg, 690.32 KB, 10/24/18
  • Screenshot_20181019-081010_Samsung Internet.jpg, 659.65 KB, 10/24/18
  • Tyra_0306.JPG, 454.37 KB, 09/22/19
  • Tyra_0304.JPG, 422.07 KB, 09/22/19
  • Tyra_0305.JPG, 419.84 KB, 09/22/19
  • IMG_3800.JPG, 412.75 KB, 08/26/18
  • IMG_3802.JPG, 371.28 KB, 08/26/18
  • IMG_3801.JPG, 365.15 KB, 08/26/18
  • Snapchat-1186505377.jpg, 360.55 KB, 10/24/18
  • Document_copy.PDF.pdf, 313.05 KB, 01/18
  • 11777276.jpg, 51 KB, 11/02/23
  • Screenshot_20201013-122924__01.jpg, 205.34 KB, 10/13/20
  • 44027589_10216612565361832_5944718973751787520_n.jpg, 85.55 KB, 10/24/18
  • Clatashia M Williams (1).pdf, 72.97 KB, 11/05
  • IMG_1787.jpg, 31.22 KB, 10/24/18
  • Clatashia M Williams, 4.69 KB, 11/05
  • Clatashia M Williams, 4.3 KB, 11/05

Storagedetails

15 GB, 14.08 GB, 93%, 10.8 GB, 1.59 GB, 1.59 GB, 0.07 GB

Timeline

Phlebotomist

CSL Plasma
05.2022 - 10.2024

Customer Service Representative

Amazon
05.2021 - 04.2023

Phlebotonist

Kentucky Blood Center
12.2017 - 10.2020

Assembly Line Production Worker

Schneider Electric
09.2012 - 10.2016

Dispatcher

UPS Freight
11.2007 - 09.2012

Graduate Certificate - Certified Clinical Medical Assistant

Ky Healthcare Training

Graduate Certificate - Certified Nursing Aide

Bluegrass Nurse Aids And Training Center

GED -

Kentucky Technical College
Clatashia Williams