CLAUDE YANGYA
Chicago
Summary
Results-driven Transportation Specialist with expertise in transportation planning, safety compliance, and load planning. Proven ability to enhance operational efficiency through data analysis and process improvements with a
History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating diffrent equipment, updating computer systems and coordinating paperwork.
Overview
6
6
years of professional experience
Work History
Transportation Specialist
Uber Driver Services
Chicago, IL
05.2023 - Current
- Managed transportation logistics to optimize route efficiency and reduce costs.
- Coordinated with drivers to ensure compliance with safety regulations and company policies.
- Developed training materials to enhance driver onboarding and performance consistency.
- Analyzed operational data to identify trends and implement process improvements.
- Mentored new team members on best practices for transportation management systems.
- Evaluated driver performance metrics to drive accountability and improve service quality.
Machine Operator
Hidden Valley
Wheeling, IL
12.2022 - 05.2023
- Operated and maintained machinery to ensure optimal production efficiency.
- Monitored equipment performance, quickly identifying and resolving operational issues.
- Adhered to safety protocols, promoting a secure working environment for team members.
- Conducted routine inspections to guarantee quality standards of finished products.
- Implemented process improvements that reduced downtime and increased output consistency.
PICKING AND PACKING
SMX Staff Management
Skokie, IL
01.2020 - 08.2022
- Reduced order fulfillment time, accurately picking and packing parts for customer orders.
- Improved order processing speed with meticulous attention to detail in picking and packing operations.
- Expedited order processing times with the effective use of barcode scanning technology during picking and packing stages.
- Enhanced order accuracy with thorough double-checking processes during picking and packing tasks.
- Improved order accuracy by establishing stringent quality control processes during picking and packing stages.
- Increased accuracy in order picking and packing by implementing a thorough double-checking system during the fulfillment process.
Education
High School Diploma -
AMITIE
KIGOMA,Tanzania11-2017
Skills
- Managing schedules
- Documentation management
- Load planning
- Assisting customers
- Dispatching procedures
- Transportation planning
- Incident reporting
- Securing loads
Languages
Swahili
Native or Bilingual
English
Professional Working
Timeline
Transportation Specialist
Uber Driver Services
05.2023 - Current
Machine Operator
Hidden Valley
12.2022 - 05.2023
PICKING AND PACKING
SMX Staff Management
01.2020 - 08.2022
High School Diploma -
AMITIE