Claudell Harris Jr
Summary
Proven track record in enhancing customer experiences and operational efficiency, notably at Charleston Country Club. Mastered schedule management and navigation, elevating service standards. Excelled in fostering client relationships and resolving concerns with patience, securing repeat business. Demonstrated exceptional communication and customer service skills, contributing to a positive and results-driven environment.
Overview
2
2
years of professional experience
Work History
Uber Driver
Uber
04.2022 - 04.2023
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Golf Caddy
Charleston Country Club
01.2021 - 04.2022
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Boosted player confidence with supportive encouragement during challenging situations on the course.
Education
Bachelor of Science - Business
Charleston Southern
Charleston, SCBachelor of Science - Business
Boston College
Chestnut Hill, MABachelor of Science -
Mississippi State University
Starkville, MS05.2026
Skills
- Schedule Management
- Excellent navigation
- Patience and understanding
- Customer Service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Uber Driver
Uber
04.2022 - 04.2023
Golf Caddy
Charleston Country Club
01.2021 - 04.2022
Bachelor of Science - Business
Charleston Southern
Bachelor of Science - Business
Boston College
Bachelor of Science -
Mississippi State University