Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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Claudette De La Garza

Downey,CA

Summary

Dynamic and bilingual professional with a proven track record of enhancing customer satisfaction and streamlining operations across roles at Disneyland Resort and beyond. Excelled in teamwork, communication, and leadership, significantly improving service standards. Holds a Notary Public License, underscoring a commitment to integrity and attention to detail.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Disneyland Resort
09.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Manager in Training

Casey's Laundromat
04.2023 - Current
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Handled day-to-day customer or client questions via telephone or email.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.

Guest Advocate

Target Corporation
11.2022 - 01.2024
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Acted as a trainer for incoming sales associates who were onboarding.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Secretary

Arenas Income Tax
01.2019 - 04.2021
  • Bilingually (Spanish and English) answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained electronic filing systems and categorized documents.

Education

Bachelor of Arts - Criminology / Pre-Law, English

University of California, Irvine
Irvine, CA
06-2025

Skills

  • Bilingual, Fluent in Spanish
  • Notary Public License
  • Teamwork and collaboration
  • Strong Communication
  • Customer engagement
  • Positive and professional

Interests

  • Photography
  • Music
  • Running
  • Playing Sports
  • Reading

Languages

Spanish
Professional Working

Timeline

Retail Sales Associate

Disneyland Resort
09.2024 - Current

Manager in Training

Casey's Laundromat
04.2023 - Current

Guest Advocate

Target Corporation
11.2022 - 01.2024

Secretary

Arenas Income Tax
01.2019 - 04.2021

Bachelor of Arts - Criminology / Pre-Law, English

University of California, Irvine
Claudette De La Garza