Claudette Hawk
Wilmington,NC
Summary
Dynamic professional with a proven track record. Enhancing customer satisfaction and streamlining operations. Excelled in multitasking and organizational skills. Known for exceptional teamwork and problem-solving abilities, consistently achieving results in fast-paced environments. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Assistant
Indoor Jungle Florist
2021.05 - 2023.12
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted customers with friendliness and professionalism.
- Answered incoming phone calls to answer questions and take phone orders.
- Worked closely with owner to provide effective assistance for aspects of business operations ie: deliveries, customer satisfaction, in-store and online orders, store stock & appearance.
Accounts Payable/Receivable
Forest Uniforms Manufacturing Inc.
2011.08 - 2014.11
- Developed strong working relationships with customers, providing exceptional service while efficiently managing their account needs.
- Improved invoice processing accuracy by implementing an efficient accounts payable system.
- Maintained accurate records of all transactions within the general ledger system, supporting accurate financial reporting efforts.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Store Manager
My Store for Levis
2005.09 - 2011.08
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Office Manager
Computerise, Inc.
1992.05 - 2005.08
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
Bachelor of Science - Business
Hawthrone College
Antrim, NH05.1984
Skills
- Fast Learner
- Time Management
- Team Leadership and Collaboration
- Verbal and Written Communication
- Proficient Multitasker
- Strong Problem Solver
- Exceptional Organizational Skills
For over a decade volunteered at local school:
Child care
Teaching assistant
Hall and lunchroom monitor
Office help
Timeline
Assistant
Indoor Jungle Florist
2021.05 - 2023.12
Accounts Payable/Receivable
Forest Uniforms Manufacturing Inc.
2011.08 - 2014.11
Store Manager
My Store for Levis
2005.09 - 2011.08
Office Manager
Computerise, Inc.
1992.05 - 2005.08
Bachelor of Science - Business
Hawthrone College
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