Claudia Auquilla
North Miami
Summary
Detail-oriented and motivated lawyer with a Bachelor’s degree in Law recognized in the USA and extensive experience in state contracts. Currently pursuing a Master’s in Criminal Justice. Seeking to leverage my legal background and operational management skills to contribute effectively in a challenging legal or management role.
Overview
13
13
years of professional experience
Work History
Operations Manager
Limo Car Miami
Miami
01.2021 - Current
- Oversee daily operations, managing logistics and client relations to ensure high service quality and customer satisfaction.
- Develop and implement operational strategies to enhance efficiency and reduce costs.
- Coordinate staff schedules and training to maintain service excellence.
Front Desk Agent & Housekeeping Director Assistant
Grand beach hotel surfside
Miami
01.2013 - 01.2020
- Company Overview: SLS lux Hotel Miami
- Managed front desk activities, including guest check-in/check-out and coordination of services to enhance guest satisfaction.
- Assisted the Housekeeping Director in scheduling staff and maintaining quality standards, improving overall efficiency of operations.
- Addressed guest inquiries and complaints, providing effective resolutions to ensure a positive experience.
- SLS lux Hotel Miami
Education
Master of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH, USABachelor of Laws (LL.B.) -
La gran Colombia
Armenia, ColombiaSkills
- Legal Expertise
- Management
- Communication
- Problem-Solving
Timeline
Operations Manager
Limo Car Miami
01.2021 - Current
Front Desk Agent & Housekeeping Director Assistant
Grand beach hotel surfside
01.2013 - 01.2020
Master of Science - Criminal Justice
Southern New Hampshire University
Bachelor of Laws (LL.B.) -
La gran Colombia