Claudia Barinaga Gonzalez
Miami Lakes
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
3
3
years of professional experience
Work History
Senior Sales Advisor & Customer Service
Majority Bank
09.2022 - Current
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Maintained current knowledge of evolving changes in marketplace.
- Kept detailed records of daily activities through online customer database.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Logistics Coordinator
Transepress
03.2022 - 09.2022
- Tracked orders and notified customers of status or potential delays.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Negotiated contracts to secure favorable rates and terms.
- Analyzed customer requirements and provided customized logistics solutions.
Education
Bachelor of Arts - Industrial Engineering
Universidad De Santiago De Cuba
Santiago De Cuba03-2022
Skills
- Sales presentations
- CRM proficiency
- Negotiation expertise
- Competitor analysis
- Sales enablement
- Client acquisition
- Sales coaching
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Senior Sales Advisor & Customer Service
Majority Bank
09.2022 - Current
Logistics Coordinator
Transepress
03.2022 - 09.2022
Bachelor of Arts - Industrial Engineering
Universidad De Santiago De Cuba
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