Claudia Camarillo
Brownsville,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
Work History
Asset Protection Team Lead
Walmart
09.2021 - Current
- Assisting in team workflows and processes to enhance operational efficiency.
- Supported team members in daily tasks, fostering a collaborative work environment.
- Learned and applied safety protocols to maintain workplace standards.
- Engaged in training sessions to build shrink knowledge.
- Implement and maintained
- Loss prevention programs in close collaborations with coaches and store managers.
- Controlled reduction of loss inventory by protecting with company assets.
- Review wshe deliveries to assure we get merchandise that is over $300, specially electronics, baby formula pdq's, and Mclane deliveries.
- Conduct safety meetings, Complete Hazmat and Eye wash,
- Clearance Aisle, price, zone, check out of dates.
- Safety walk to new hires, teach and train new hires about AP expectations in their on areas.
- Claims and DSD associates training and expectations for the department.
- APSTA rotations and set expectations on their recoveries.
Claims Supervisor
Walmart
11.2006 - 09.2021
- Monitor claims processing and DSD receiving team, ensuring compliance with company policies and regulatory requirements.
- Cultivate productive relationships with vendors in order to receive only what we need and not to create overstock in our backrooms.
- Make sure all recalls are done in a timely manner to receive the credit.
- Be in charge of collecting all paperwork from vision and jewelry to send it to the auditors for the annual inventory.
- File claims against the whse for shortages and following up to get the credit.
Claims Associate
Walmart
01.2004 - 09.2006
- Work in the claims processing to ensure they are done in 100% and every item is process, the same for recalls claims done against the vendor ship them out once they complete the dollar amount required to get the credit.
- Make sure all pull and hold are taken off the sales floor and hold in claims till future notice.
- Have schedule 5 and 6 ready for inventory, and submit to Auditor the day of inventory.
Cashier/Customer Service
Walmart
03.1999 - 12.2003
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accuracy in cash handling.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new staff on register procedures and customer service best practices.
- Complete returns or exchanges.
Education
Bilingual Executive Secretarial
Centro De Bachillerato Tech E Industrial
Matamoros Tam., Mexico06-1997
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Workplace safety
- Complaint resolution
- Relationship building
- Diversity and inclusion
- Equipment maintenance
- Employee training
- Loss prevention
- Staff training
- Safety
- Client support
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Asset Protection Team Lead
Walmart
09.2021 - Current
Claims Supervisor
Walmart
11.2006 - 09.2021
Claims Associate
Walmart
01.2004 - 09.2006
Cashier/Customer Service
Walmart
03.1999 - 12.2003
Bilingual Executive Secretarial
Centro De Bachillerato Tech E Industrial
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