Strong leadership and business experience in the global retail industry. Enthusiastic, positive, and flexible team player. Excellent record of using experience to anticipate and creatively solve problems. Excellent oral and written communication skills. Proficient at handling multiple projects with deadlines. Strong customer service and time management skills combined with a superior knowledge of the customer service industry. Dedicated to identifying customer needs and delivering effective solutions to all problems. Flexible and quick learner, willing to adapt to changing customer and business needs.