Sandi Mccullough
Jacksonville,AL
Summary
Proven leader in asset protection and front-end operations at Walmart, adept at reducing inventory shrinkage and enhancing team efficiency through innovative solutions and targeted training. Skilled in security systems management and fostering teamwork, I've significantly improved asset protection metrics and customer satisfaction. My approach emphasizes critical thinking and effective communication, driving continuous improvement and operational excellence.
Overview
6
6
years of professional experience
Work History
Asset Protection Team Lead
Walmart
Oxford, AL
02.2021 - 04.2023
- Facilitated ongoing professional development opportunities for team members through targeted training programs tailored to individual needs.
- Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking.
- Reduced inventory shrinkage by conducting regular audits and addressing discrepancies promptly.
- Promoted a strong culture of integrity and accountability within the organization, contributing to an overall decline in incidents related to asset loss or damage.
- Increased team efficiency through the implementation of standardized procedures and best practices.
- Managed a diverse team of asset protection professionals, fostering a supportive environment focused on continuous improvement.
- Implemented innovative technology solutions for better surveillance, monitoring, and reporting of potential threats to assets.
Front End Team Lead
Walmart
Jacksonville, AL
02.2018 - 02.2021
- Provided thorough documentation of front end codebases for future reference by fellow developers or external collaborators.
- Ensured ADA compliance by incorporating accessibility features such as keyboard navigation, screen reader support, and proper color contrast ratios.
- Collaborated with cross-functional teams to develop user-friendly, accessible interfaces for various applications.
- Reduced website maintenance costs by creating reusable components and templates for content management systems.
- Assisted in the recruitment and onboarding of new front end team members, helping to create a cohesive and highly skilled group of professionals.
- Maintained high levels of customer satisfaction through clear communication channels between clients and the development.
- Streamlined front end development processes, resulting in faster project completion times and higher quality outcomes.
- Contributed to a positive team environment through active participation in company culture initiatives, including workshops, and internal training sessions.
Front End Coach
Walmart
Jacksonville, AL
01.2017 - 02.2021
- Ensured ADA compliance by incorporating accessibility features such as keyboard navigation, screen reader support, and proper color contrast ratios.
- Collaborated with cross-functional teams to develop user-friendly, accessible interfaces for various applications.
- Assisted in the recruitment and onboarding of new front end team members, helping to create a cohesive and highly skilled group of professionals.
- Maintained high levels of customer satisfaction through clear communication channels between clients and worker.
- Streamlined front end development processes, resulting in faster project completion times and higher quality outcomes.
- Contributed to a positive team environment through active participation in company culture initiatives, including workshops, hackathons, or internal training sessions.
- Integrated APIs into front end applications to display dynamic data from backend services seamlessly.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Confirmed continual compliance with all applicable laws and regulations regarding store operations.
Education
Bachelor Of Applied Science - Psychology
Jacksonville State University
Jacksonville, AL12.2007
Skills
- Security Systems Management
- Physical Security
- Incident Reporting
- Emergency Response Planning
- Policy Enforcement
- Investigation techniques
- Loss prevention strategies
- Risk Management
- Security management
- Regulatory Compliance
- OSHA expert
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- CCTV Systems
- Effective Communication
- Adaptability and Flexibility
Timeline
Asset Protection Team Lead
Walmart
02.2021 - 04.2023
Front End Team Lead
Walmart
02.2018 - 02.2021
Front End Coach
Walmart
01.2017 - 02.2021
Bachelor Of Applied Science - Psychology
Jacksonville State University