Claudia Capetillo
Sauk Rapids,MN
Summary
I am organized and dependable,. Willingness to take on added responsibilities to meet team goals. I am a motivated employee who learns quickly in fast-paced, high-volume environments, while prioritizing what needs to be done and still maintaining a positive attitude . Consistently adheres to safety standards while still being efficient and productive.
Overview
5
5
years of professional experience
Work History
Embroidery Machine Operator
Dubow Textile
08.2022 - 12.2023
- Maintained a clean and organized work environment, ensuring safety compliance and efficient workflow.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Able to work effectively and independently with little assistance.
Assistant Store Manager
Aeropostale
06.2023 - 09.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Sales Lead Manager
Aeropostale
11.2018 - 01.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Associates Degree
North Hennepin Community College
Minneapolis, MNHigh School Diploma -
Brooklyn Center High School
Brooklyn Center, MN06.2016
Skills
- Customer Service
- Quality Control
- Attention to Detail
- Problem Solving
- Time Management
- Production Planning
- Cash Flow Management
- Inventory Management
- Bookkeeping
- Store Opening and Closing
- Coaching and Mentoring
- Hiring and Training
Languages
Spanish
Native or Bilingual
References
Brittany Cantu (Friend): (320)-342-9187
Nathalie Bustillos (Sales Manger at Aeropostale): (320)-380-4466
Timothy Kong (Assistant Manger at Aeropostale): (320)-310-5484
Timeline
Assistant Store Manager
Aeropostale
06.2023 - 09.2023
Embroidery Machine Operator
Dubow Textile
08.2022 - 12.2023
Sales Lead Manager
Aeropostale
11.2018 - 01.2022
No Degree - Associates Degree
North Hennepin Community College
High School Diploma -
Brooklyn Center High School
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