Claudia Cardona
Vestal,NY
Overview
9
9
years of professional experience
Work History
Director of Administration
Physical Therapy At Oakdale
Johnson, NY
09.2021 - Current
- Led a team of administrative professionals to ensure smooth daily operations and excellent customer service.
- Increased employee retention by implementing comprehensive training and development programs.
- Oversaw payroll processing and benefits administration, ensuring accurate compensation for all employees.
- Conducted annual performance reviews for direct reports, providing constructive feedback to support professional growth.
- Streamlined administrative processes by implementing new software and organizational systems.
- Reduced overhead costs through efficient budget management and vendor negotiation.
Human Resources Assistant
Roberts Eyecare
Vestal, NY
08.2019 - 09.2021
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Helped employees register for benefits programs using online portals.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
Community Assistant
Chenango Place LLC
Binghamton, NY
07.2018 - 07.2021
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Streamlined administrative tasks such as data entry, filing, and appointment scheduling to maintain efficient operations.
- Collaborated with the property management team to ensure timely maintenance requests were completed, enhancing resident satisfaction.
Student Intern
Office Of Undergraduate Admissions- Binghamton
Vestal, NY
10.2014 - 05.2018
- Managed sensitive applicant data with strict adherence to privacy regulations while working cross-functionally within the institution''s teams.
- Bolstered data-driven decision-making by generating reports on admissions metrics for review by senior leadership.
- Enhanced student enrollment rates by efficiently processing applications and maintaining accurate records.
Education
Bachelor of Science - Integrative Neuroscience
Binghamton University
Vestal, NY05.2018
Skills
- Administration Strength
- Benefits and Compensation Management
- Payroll Coordination
- Staff Training
Timeline
Director of Administration
Physical Therapy At Oakdale
09.2021 - Current
Human Resources Assistant
Roberts Eyecare
08.2019 - 09.2021
Community Assistant
Chenango Place LLC
07.2018 - 07.2021
Student Intern
Office Of Undergraduate Admissions- Binghamton
10.2014 - 05.2018
Bachelor of Science - Integrative Neuroscience
Binghamton University