Claudia Casey
5160 Bridlewood Ct,FL
Summary
Dynamic professional with strong customer service skills, honed at Trasca & Co Eatery. Proven ability to enhance guest experiences through effective complaint resolution and exceptional food presentation. Adept at multitasking in fast-paced environments, contributing to increased sales and repeat customer visits while maintaining high cleanliness and food safety standards.
Offering strong communication and organizational skills, with natural ability to adapt and learn quickly in fast-paced environment. Contributes to teamwork and customer service excellence, ensuring smooth dining experience for guests. Ready to use and develop interpersonal and problem-solving skills in Desired Position role.
Overview
2
2
years of professional experience
Work History
Restaurant Employee
Trasca & Co Eatery
Ponte Vedra Beach, FL
01.2024 - 04.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and quality control.
- Operated point-of-sale system efficiently, processing customer transactions accurately.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new employees on restaurant protocols and standard procedures.
- Implemented inventory tracking methods to reduce waste and improve stock management.
- Resolved customer complaints promptly, fostering a positive dining atmosphere.
- Participated in team meetings to discuss operational improvements and service strategies.
- Strengthened teamwork among staff members by effectively communicating responsibilities during busy shifts.
- Improved restaurant efficiency by maintaining clean and organized workstations throughout shifts.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Facilitated seamless communication between front-of-house and back-of-house teams to ensure smooth operations on a daily basis.
- Collaborated with kitchen staff for consistent food quality and presentation standards.
- Maintained high levels of food safety through proper handling, preparation, and storage procedures.
- Supported successful events at the restaurant by coordinating logistics such as seating arrangements, menu selections, and timing of courses.
- Increased repeat customer visits with exceptional service and attention to detail.
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FL05.2026
Skills
- Strong customer service
- Order taking
- Cleanliness standards
- Food preparation
- Complaint handling
- Food plating
- Menu memorization
- Barista skills
- Food presentation
- Cooking techniques
- Social media promotion
- Food storage
- Sanitation practices
- Table setting
- Food trend awareness
- Foreign language proficiency
- Food safety
- Point of sale systems
- Food allergy awareness
- Quick learner
- Efficient multitasking
- Cash handling expertise
- Stress tolerance
- Cleanliness and sanitation
- Cultural sensitivity
- Portion control
- First aid and CPR certified
Timeline
Restaurant Employee
Trasca & Co Eatery
01.2024 - 04.2026
High School Diploma -
Ponte Vedra High School