Claudia Celis Morales

Answer high volume of calls. Help schedule any primary care appointments and also for a couple of specialty departments. Help patient connect with primary care teams, triage nurse, or any other departments within the organization. Assist with any mychart technical difficulties, setting up also new mychart accounts.

• Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
• Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained strict confidentiality when handling sensitive client information in accordance with company policies.

Answered all incoming calls for various dealerships. Helped customers with any questions and also scheduling their service appointments. Made follow up outgoing calls.

Coordinated interpreter work schedules. Answer high number of incoming calls. Arranged interpreters for emergency calls. Entered data, including appointments called in by hospitals and clinics.

I was in charge of paying out customers, made sure that car titles were filled out correctly. Answered any metal questions.

Helped customers with pricing on car parts and service vehicles may need. Ordered car parts, answered phone calls, office duties, and employee payroll.