EPIC, other EMR software, Veterinary MR, Microsoft Office
Kimberly Whalen Josephson
Nurse
Dumfries,VA
Summary
Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations. Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Health Screener and Health Coach
Interactive Health
1 2017
Family Caregiver
1 2018 - Current
- Took care of mother while she was in hospice
- After I took care of my family and am now ready to return to the workforce.
Registered Nurse
RegenPath
01.2017 - 01.2018
- Delivered nursing care to patients with peripheral neuropathy
- Ensured accuracy of all patient documentation and charting while following privacy guidelines
- Managed routine operations, including providing comprehensive health care, monitoring treatment for peripheral neuropathy, and delivering consultation to patients on continuing care management
- Recorded patient vitals and assisted doctors in routine exams and procedures
- Collected samples, conducted blood draws, and administered medical assistance
- Monitored medical equipment, performed thorough assessments, and administered medication
- Supported high level of care management and provided empathetic patient and family education
- Facilitated planning, coordination, and monitoring of patient progress by liaising with physicians.
Health Specialist
Prince William County Schools, Head Start
01.2013 - 01.2015
- Collaborated with interdisciplinary teams to create holistic care plans that address patients'' physical, emotional, and social needs.
- Ensured compliance with regulatory standards by maintaining accurate documentation of patient encounters and health interventions.
- Developed partnerships with local organizations to expand available resources for at-risk populations.
- Managed and updated health records of [Number] personnel.
- Performed environmental site assessments and provided remediation recommendations.
Clinical Nurse Specialist | Pediatric Medical/Surgical Unit
Inova Fairfax Hospital
01.2001 - 01.2013
- Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
- Facilitated training sessions for new hires, ensuring they were well-equipped to perform their duties efficiently and safely.
- Conducted research projects to inform best practices in nursing care, contributing to overall improvements in the healthcare field.
- Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
- Established effective communication channels between nurses, physicians, and other team members, promoting seamless coordination of patient care efforts.
- Presented findings from research studies at conferences and seminars, raising awareness of crucial issues in the nursing profession.
- Collaborated with interdisciplinary teams to provide holistic care and improve patient satisfaction.
- Mentored nursing staff through professional development opportunities, enhancing their skill sets and competencies.
- Contributed to policy development within the organization by providing valuable insights from a nursing perspective.
- Streamlined processes within the department, leading to increased efficiency and better resource allocation.
- Maintained professional development by attending relevant conferences, workshops, and seminars, staying informed on emerging trends and best practices within the nursing field.
- Developed comprehensive care plans for patients, resulting in enhanced health management.
- Provided specialized consultation services for complex cases, effectively addressing unique patient needs.
- Served as a clinical expert resource for fellow nurses, fostering a collaborative work environment focused on ongoing learning and growth.
- Improved patient outcomes by implementing evidence-based care practices and clinical guidelines.
- Evaluated nursing protocols and made updates based on current literature, ensuring optimal patient care practices were maintained.
- Implemented quality improvement initiatives that led to measurable enhancements in patient safety and satisfaction levels.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Reviewed charts weekly to complete quality control checks.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Monitored clinical staff performance and provided feedback.
- Implemented and monitored infection control protocols.
- Served as a clinical resource to staff, patients and families.
Education
Master of Science in Nursing -
University of Rochester
05.1998
Bachelor of Science in Nursing -
University of Rochester
05.1996
Bachelor of Arts in Biology -
State University of New York At Oswego
05.1989
Skills
Vital signs monitoring
Qualifications Summary
Highly motivated and dedicated professional Healthcare Skilled in advising and educating patients on health behaviors, self-care skills, and treatment processes. Track record of delivering routine personal care and overseeing treatment for peripheral neuropathy. CPR current Customer Service Instrumental in identifying and mitigating potential client queries to optimize customer overall experience. Strong management skills with proficiency in maintaining professional demeanor while interacting with clients. Reception Management Capable of managing front desk activities, updating calendars, and scheduling meetings. Ability to manage calls, provide accurate information, and direct visitors to appropriate department. Key Skills Adept at maintaining highest possible service standards and achieving completion on deadline-driven operations. Equipped with strong interpersonal, organizational, time management, and analytical skills.
Volunteer Experience
- Volunteer, VVHS (Virginia Volunteer Health Services): COVID outreach
- Blue Star Mothers: Sent care packages to deployed military. Welcomed home war veterans.
- Red Cross-volunteering with Military Families
Software
Timeline
Registered Nurse
RegenPath
01.2017 - 01.2018
Health Specialist
Prince William County Schools, Head Start
01.2013 - 01.2015
Clinical Nurse Specialist | Pediatric Medical/Surgical Unit
Inova Fairfax Hospital
01.2001 - 01.2013
Health Screener and Health Coach
Interactive Health
1 2017
Family Caregiver
1 2018 - Current
Master of Science in Nursing -
University of Rochester
Bachelor of Science in Nursing -
University of Rochester
Bachelor of Arts in Biology -
State University of New York At Oswego
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