Claudia Chetney
Auburn,NY
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Intern
Gould's Pumps
06.2023 - Current
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Team Lead
Panera Bread
09.2020 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Tutor
Cayuga Community College
01.2023 - 05.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Cashier
Walgreens
Education
Bachelor of Arts - Psychology
SUNY Geneseo
Geneseo, NY05.2025
Associate of Arts - Psychology
Cayuga Community College
Auburn, NY05.2023
Skills
- Positive Reinforcement Strategies
- Public Speaking
- Time Management
- Leadership
- Microsoft Office
- Food Making
Timeline
Intern
Gould's Pumps
06.2023 - Current
Tutor
Cayuga Community College
01.2023 - 05.2023
Team Lead
Panera Bread
09.2020 - Current
Cashier
Walgreens
Bachelor of Arts - Psychology
SUNY Geneseo
Associate of Arts - Psychology
Cayuga Community College
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