Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Chivilchez

Hallandale Beach,FL

Summary

5+ years experience in hospitality and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

In Doom Dining Server

Four Seasons Hotel
Fort Lauderdale, FL
06.2023 - Current
  • Provided exceptional in-room dining service to enhance guest satisfaction.
  • Managed timely delivery of orders while maintaining high presentation standards.
  • Collaborated with kitchen staff to ensure accurate order preparation.
  • Implemented feedback from guests to improve service quality and efficiency.

Administrative Staff/ Dental Assistant

Cornerstone Dental
Mahwah, NJ
10.2022 - 04.2023
  • Prepared examination rooms and sterilized instruments to maintain safety standards.
  • Supported dentists during procedures by providing necessary tools.
  • Recorded and updated patient information in electronic health records accurately.
  • Coordinated appointments and follow-ups, improving practice workflow efficiency.

In Room Dining Server/ Coordinator

Mr. C Hotel
Miami, FL
04.2022 - 09.2022
  • Educated guests on available menu options and daily specials, guiding them through their selection as needed.
  • Trained new team members on service protocols, enhancing overall team performance and guest experience.
  • Efficiently managed multiple orders simultaneously while maintaining excellent service levels and accuracy.
  • Participated in ongoing training sessions to remain current on industry trends and best practices.

Hostess

The Setai Hotel
Miami Beach, FL
09.2020 - 04.2022
  • Welcomed guests, ensuring positive first impression and smooth entry service.
  • Assisted in managing private events, ensuring seamless execution of services.
  • Developed strategies for improving seating arrangements during peak hours.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Busser, Food Runner, Hostess

Drunken Dragon
Miami Beach, FL
01.2019 - 01.2020
  • Supported efficient dining service by clearing tables and resetting for next guests.
  • Assisted wait staff with food and beverage delivery, ensuring timely service.
  • Monitored inventory levels and restocked supplies to ensure operations run smoothly.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Server

Versace Mansion
Miami Beach, FL
06.2018 - 12.2018

• Delivered exceptional customer service in high- pressured dining environment.

•Collaborated with kitchen staff to ensure timely meal delivery and quality standards.

•Resolved guest complaints promptly, ensuring satisfaction and repeat business

Education

Associate of Science -

Miami Dade College
Miami, FL

High School Diploma -

Miami Beach Senior High School
Miami Beach

Skills

  • Strong multitasking
  • Guest relations
  • Fine dining etiquette
  • Thorough work ethic
  • Warm and friendly

Timeline

In Doom Dining Server

Four Seasons Hotel
06.2023 - Current

Administrative Staff/ Dental Assistant

Cornerstone Dental
10.2022 - 04.2023

In Room Dining Server/ Coordinator

Mr. C Hotel
04.2022 - 09.2022

Hostess

The Setai Hotel
09.2020 - 04.2022

Busser, Food Runner, Hostess

Drunken Dragon
01.2019 - 01.2020

Server

Versace Mansion
06.2018 - 12.2018

Associate of Science -

Miami Dade College

High School Diploma -

Miami Beach Senior High School