Claudia Clymer
Quinlan,TX
Summary
Accomplished HR Director with a proven track record at Crestwood Health And Rehabilitation Center, enhancing organizational culture and streamlining HR processes. Expert in recruitment strategies and employee relations, significantly improving workforce efficiency and compliance. Skilled in HR analytics and fostering diversity and inclusion, driving positive change and strategic workforce planning.
Overview
27
27
years of professional experience
Work History
Director - HR
Crestwood Health And Rehabilitation Center
01.2020 - Current
- Streamlined HR processes by implementing new software, enhancing productivity and efficiency.
- Coordinated training initiatives to ensure employees remained up-to-date on industry standards and best practices
- Managed annual performance review process, facilitating open communication between employees and managers to encourage continuous improvement.
- Handled employee relations issues professionally, mediating conflicts to reach mutually beneficial resolutions when necessary.
- Maintained accurate records of personnel data in accordance with federal, state, and local regulations to ensure compliance at all times.
- Optimized payroll processing procedures resulting in reduced errors and improved timeliness of payments.
- Directed hiring and onboarding programs for new employees.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Front Office Manager
Forney Family Dentistry & Orthodontics
01.2011 - 10.2019
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
HR Manager
Royal Oaks Country Club
10.1997 - 01.2011
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Education
Diploma -
Garland High School
Garland, TXLanguages
Spanish
Professional Working
Timeline
Director - HR
Crestwood Health And Rehabilitation Center
01.2020 - Current
Front Office Manager
Forney Family Dentistry & Orthodontics
01.2011 - 10.2019
HR Manager
Royal Oaks Country Club
10.1997 - 01.2011
Diploma -
Garland High School