Claudia Collazo
Chicago,IL
Summary
Certified Medical Assistant with over 10 years of experience in delivering patient care and executing clinical procedures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Advocate Aurora Health Care
Park Ridge, IL
04.2025 - Current
- Assisted in comprehensive patient assessments, documenting vital signs and medical histories accurately.
- Managed medical records with precision, adhering to HIPAA regulations for confidentiality and security.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Certified Medical Assistant / Oncology
Northwestern Medicine
12.2023 - 02.2025
- Performed patient intake, including gathering detailed medical histories and vital signs.
- Performed basic clinical duties such as dressing changes, wound cleaning, dressing removal, suture removal, splint application, removal.
- Performed laboratory procedures such as drawing blood, preparing specimens for testing, and performing EKGs.
- Documented visits using Electronic Medical Records system.
- Stocked supplies and instruments for examination rooms.
- Performed patient intake and assisted in patient care procedures.
- Ensured compliance with HIPAA regulations regarding the release of confidential patient information.
- Prepared treatment rooms for examination of patients and sterilized medical instruments.
- Triaged patients and performed vital checks for patient flow facilitation.
Medical Assistant / Oncology-Med Surg
Elmhurst Memorial Hospital
Elmhurst, IL
12.2022 - 12.2023
- Performed hourly rounds and responded promptly to call lights.
- Utilized computer systems for charting patient data.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Reported changes in patient status to nursing staff in a timely manner.
- Placed ECGs for observing, monitoring, and documenting cardiac arrhythmias.
- Monitored patient condition and reported changes to the nursing staff.
- Responded promptly to emergency situations using established protocols.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Maintained cleanliness of assigned work area according to infection control standards.
- Fostered mobility with regular turning, positioning, and ambulating of patients.
- Interacted professionally with all departments within the facility.
- Obtained or assisted in specimen collection for diagnostic or waived tests.
- Exhibited desire to learn and upgrade skills by performing additional department or unit duties.
- Provided emotional support to family members during times of stress.
Medical Assistant/ Trauma-Med Surg
Baylor Scott and White Health
Dallas, TX
06.2021 - 07.2022
- Undress, wash, and dress patients who are unable to do so for themselves.
- Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
- Exercise patients who are comatose, paralyzed, or have restricted mobility.
- Explain medical instructions to patients or family members.
- Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
- Provide information such as directions, visiting hours, or patient status information to visitors or callers.
- Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
- Turn or reposition bedridden patients.
- Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
- Supply, collect, or empty bedpans.
- Stock or issue medical supplies, such as dressing packs or treatment trays.
- Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray) equipment, or overhead irrigation bottles, as directed by a physician or nurse.
- Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
- Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
- Remind patients to take medications or nutritional supplements.
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Record height or weight of patients.
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Prepare or serve food trays.
- Position or hold patients in position for surgical preparation.
- Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
- Feed patients or assist patients to eat or drink.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
- Collect specimens, such as urine, feces, or sputum.
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
- Change bed linens or make beds.
- Assist nurses or physicians in the operation of medical equipment or provision of patient care.
- Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Patient Care Technician
Integra Hospital
Plano, TX
06.2017 - 05.2021
- Feed patients or assist patients to eat or drink.
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
- Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
- Position or hold patients in position for surgical preparation.
- Prepare or serve food trays.
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Record height or weight of patients.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
- Collect specimens, such as urine, feces, or sputum.
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
- Change bed linens or make beds.
- Assist nurses or physicians in the operation of medical equipment or provision of patient care.
- Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
- Experience with: Epic Systems, Telemetry software, Bladder ultrasounds, Mechanical stethoscopes, Medical scales, Oxygen masks, Patient bed scales, Patient limb restraints, Patient walkers
Medical Assistant
Wellness Center Of North Texas
Dallas, TX
01.2010 - 05.2015
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Stocked supplies and instruments for examination rooms.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
- Triaged patients and performed vital checks for patient flow facilitation.
- Assisted in medical record keeping and filing, including patient registration and scheduling appointments.
- Performed patient intake and assisted in patient care procedures.
Education
Vocational Certificate or Credential - Medical/Clinical Assistant
Everest College
Arlington, TX06.2009
High School Diploma or Equivalent - Adult High School/Secondary Diploma Program
W. H Adamson
Dallas, TX06.2007
Skills
- Maintain accurate and timely patient records
- Familiar with general anatomy and medical terminology
- Provided English / Spanish translation
- Remarkable communication and listening abilities
- Outstanding organizational and interpersonal skills
- Computer literate using various accounting, medical and electronic mail software
- Enjoys providing excellent customer service and dealing with the public
- Maintain patient confidentiality
- Demonstrated record of high performance standards
- Effectively work with physician, staff, patient and family members in a professional manner
Certification
- Certified Clinical Medical Assistant- NHA
- AHA - BLS
LANGUAGES
Spanish Fluent
Timeline
Certified Medical Assistant
Advocate Aurora Health Care
04.2025 - Current
Certified Medical Assistant / Oncology
Northwestern Medicine
12.2023 - 02.2025
Medical Assistant / Oncology-Med Surg
Elmhurst Memorial Hospital
12.2022 - 12.2023
Medical Assistant/ Trauma-Med Surg
Baylor Scott and White Health
06.2021 - 07.2022
Patient Care Technician
Integra Hospital
06.2017 - 05.2021
Medical Assistant
Wellness Center Of North Texas
01.2010 - 05.2015
Vocational Certificate or Credential - Medical/Clinical Assistant
Everest College
High School Diploma or Equivalent - Adult High School/Secondary Diploma Program
W. H Adamson