Claudia Cruz
Kissimmee,FL
Summary
Medical Assistant with a high level of motivation to launch career in this field. Background also includes experience as a customer service – provided exemplary patient care and ensured a positive customer experience.
Developed valuable skills in fast-paced medical environment, seeking to transition into new field. Strong in patient care and administrative tasks, with focus on accuracy and efficiency. Looking to leverage these transferrable skills to contribute effectively in new professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assisting Intern
Celebration Orthopaedic & Sports Medicine Institute
06.2020 - 07.2020
- Worked in a busy neighborhood medical office and gained hands-on knowledge of day-to-day medical office operations.
- Provided friendly customer service that helped retain customers despite fierce competition in the industry.
- Demonstrated accuracy in documentation, patient education and maintaining office procedures.
- Routinely commended for maintaining an orderly and clean medical office appearance.
Medical Assistant
Celebration Orthopaedic & Sports Medicine Institute
07.2020 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Medical Assisting Diploma -
Osceola Technical College
Kissimmee, FL07.2020
GED -
Osceola Technical College
Kissimmee, FL05-2020
Skills
- Patient intake process
- Organizational growth
- Basic life support
- HIPAA compliance
- Adaptable to change
- Healthcare customer service
- Patient care coordination
- Problem-solving
- Time management
- Multitasking Abilities
- Updating medical records
- Medication administration
Certification
- Bilingual (English & Spanish)
- CPR and First Aid Certified
- HIPAA Training
- Venipuncture
- HIV Training
- Bloodborne Pathogens
- OSHA and Workplace Violence
- Electronic Healthcare Record (EHR)
- Domestic Violence
- Basic Radiology skills
- Laboratory Skills
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Celebration Orthopaedic & Sports Medicine Institute
07.2020 - 10.2022
Medical Assisting Intern
Celebration Orthopaedic & Sports Medicine Institute
06.2020 - 07.2020
Medical Assisting Diploma -
Osceola Technical College
GED -
Osceola Technical College
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