Isabella Ross
Seattle,WA
Summary
Eager learner, with experience in healthcare and customer service management, adept at patient intake and HIPAA compliance. Excelled at Northwest Orthopedic Specialists achieving high praise for professionalism and adaptability. Detail-oriented team player with strong organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assisting Intern
Northwest Orthopaedic Specialists
2024.02 - 2024.06
- Assisted physicians with various procedures, ensuring patient comfort and safety throughout the process.
- Received positive feedback from preceptors regarding professionalism, attention to detail, teamwork abilities throughout the internship experience.
- Performed EKGs accurately and efficiently.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Enthusiastically approached new challenges and tasks
Assistant Store Manager
Birria Tijuana
2023.07 - 2024.02
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures.
- Mentored new employees on company policies, procedures, and best practices.
- Interacted well with customers to build connections and nurture relationships.
Closing Team Lead
Bruchi's Cheesesteaks & Subs
2022.12 - 2023.04
- Managed multiple projects simultaneously while meeting deadlines and ensuring consistency across all tasks performed by the team.
- Reduced errors in closing transactions through thorough review and attention to detail.
- Improved closing efficiency by streamlining processes and implementing best practices.
- Mentored junior staff members to develop their skills, contributing to the overall growth of the team''s performance levels.
- Built customer loyalty and retention by delivering excellent service experiences.
Head Hostess
Perkins Restaurant & Bakery
2022.04 - 2022.12
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
NewTech Skills Center
Spokane, WAHigh School Diploma -
OnTrack
Spokane, WA06.2024
Skills
- Patient Intake Process
- HIPAA Compliance
- Healthcare Customer Service
- Phlebotomy Techniques
- Immunization Administration
- EKG Administration
- Team Building and Leadership
- Customer Service Management
- Working in Fast Paced Environments
- Food Service
Certification
- Food Handlers Certification
- Basic Life Support Certification (CPR and AED)
- CCMA Certified Clinical Medical Assistant
Timeline
Medical Assisting Intern
Northwest Orthopaedic Specialists
2024.02 - 2024.06
Assistant Store Manager
Birria Tijuana
2023.07 - 2024.02
Closing Team Lead
Bruchi's Cheesesteaks & Subs
2022.12 - 2023.04
Head Hostess
Perkins Restaurant & Bakery
2022.04 - 2022.12
NewTech Skills Center
High School Diploma -
OnTrack
- Food Handlers Certification
- Basic Life Support Certification (CPR and AED)
- CCMA Certified Clinical Medical Assistant
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